Provider Transition to Managed Care Opportunities

Virtual Office Hours

Tuesday, June 11, 2019 - Noon-1 p.m.

The Provider Services team is conducting a series of Virtual Office Hours Sessions with providers across the state. This offers an interactive format for providers to have their questions answered. This session will focus on: provider contracting, network adequacy, appeals and grievances (provider and member) and NC Medicaid Direct (Fee-for-Service) fee schedules and rate floors.

Providers are encouraged to submit questions in advance to for discussion during the virtual office hours session. Providers can register to attend here.

Training Courses

Learn about transition to NC Medicaid Managed Care changes for providers.

  • Thursday, June 13, 2019 – MCT 108: Clinical Policies
  • Thursday, June 27, 2019 – MCT 109: Healthy Opportunities

For more information or to register, visit The page also includes resources from previous webinars.

Upcoming Prepaid Health Plan Meet and Greet Sessions

Join health plan representatives and NC Medicaid subject matter experts:

  • Monday, June 17, 2019 – Asheville
  • Tuesday, June 18, 2019 – Charlotte
  • Wednesday, June 19, 2019 – Fayetteville
  • Thursday, June 20, 2019 – Greenville
  • Monday, June 24, 2019 – Raleigh

Regional sessions offer providers an opportunity to meet with health plan representatives, ask specific questions about provider network participation and Medicaid Managed Care transition. Registration is not required. For more information, visit

Visit Our Webpage

For the latest information and resources for providers transitioning to NC Medicaid Managed Care, visit