Provider Transition to Managed Care Reminders

Recent Webpage Updates
The previous page with resources for providers transitioning to NC Medicaid Managed care recently changed to the Provider Playbook for Medicaid Transformation : 

Additions to existing resources include enrollment and outreach materials, fact sheets and guides. More information will be added as it becomes available. It can also be found by accessing the Medicaid webpage at: and then clicking on the “Providers” tab at the top of the screen, then clicking on the “Provider Playbook for Medicaid Transformation” box.


Upcoming Training Courses

  • Thursday, Aug. 29, 2019; 12-1 p.m. - MCT 113: Care Management under BH I/DD Tailored Plans: Information for Providers
  • Thursday, Sept. 5, 2019; 1-2 p.m. - MCT 114: NC’s Transition to Managed Care: The Crossover Series
  • Thursday, Sept. 19, 2019; 1-2 p.m. - MCT 115: NC’s Transition to Managed Care: The Crossover Series Continued

For more information or to register, visit: The page also includes resources from previous webinars.


Upcoming Virtual Office Hours
Tuesday, Aug. 27, 2019; 12-1 p.m. - Provider Clinical Optical Services - Vision Care

Virtual Office Hours sessions offer an interactive format for providers to have their questions answered. Providers are encouraged to submit questions in advance to for discussion during Virtual Office Hours.

For more information and to register, visit: