Additional November Training Opportunity

Dental Helpful Hints

Tuesday, Nov. 29, 2022, 9:00 a.m. – 11:00 a.m.

This course provides authorized users with the knowledge to utilize NC Tracks for the following processes and identifications:

  • Identify the three (3) methods of prior approval (PA) submission.
  • Identify how to upload documents when submitting a PA request via NCTracks and how to upload documents to an existing PA request.
  • Identify the most common errors when completing the American Dental Association (ADA) form.
  • Identify common errors that require requests for PA additional information.
  • Identify the common mistakes when submitting claims.

Meeting Information

Follow the steps below for audio and visual access to the Zoom online training session:

  1. Dial US Toll-Free: 833-568-8864
  2. Enter meeting ID: 160 358 8606
  3. Press the # key
  4. Enter meeting passcode: 8687327738
  5. From an internet browser, enter the URL

Providers may choose to use the computer audio instead of dialing in.