June Provider Training Schedule Now Available

Registration is open for the June 2022 instructor-led provider training courses listed below. Slots are limited. NCTracks Zoom courses can be attended remotely from any location with a computer and internet connection. Please note that as of Jan. 1, 2021, training will be conducted through Zoom; individualized meeting information has been created for each course. Please see the Training Enrollment Instructions section below for registration details. 

 

How to Add/Update Credentials for Providers

Wednesday, June 22, 2022, 9:30 a.m. – 12:00 p.m.

This course will show authorized users how to add or update credentials on a provider’s record in NCTracks, including accreditations, certifications and licensure. After completing this course, authorized users will be able to: 

  • Add/update accreditation
  • Add/update certification 
  • Add/update license 

Meeting Information

Follow the steps below for audio and visual access to the Zoom online training session:

  1. Dial US Toll-Free: 833-568-8864
  2. Enter meeting ID: 161 255 2074
  3. Press the # key
  4. Enter meeting passcode: 5689519055
  5. From an internet browser, enter the URL https://gdit.zoomgov.com/j/1612552074?pwd=VWNNYkFqYlVkbTQwTjAxemJpV3FJZz09

Providers may choose to use the computer audio instead of dialing in.

  

Submitting a Dental Claim

Wednesday, June 22, 2022, 1:00 p.m. – 4:00 p.m.

This course will guide authorized users in submitting a dental claim within NCTracks. At the end of this training, authorized users will be able to:  

  • Submit a dental claim
  • Save a draft
  • Use the claims draft search
  • Submit a claim
  • View results of a claim submission

Meeting Information

Follow the steps below for audio and visual access to the Zoom online training session:

  1. Dial US Toll-Free: 833-568-8864
  2. Enter meeting ID: 161 446 4595
  3. Press the # key
  4. Enter meeting passcode: 4627503399
  5. From an internet browser, enter the URL https://gdit.zoomgov.com/j/1614464595?pwd=YWhnY0xFUDVXTUlHL1NSdlhBWmxsdz09

Providers may choose to use the computer audio instead of dialing in.

 

Submitting an Ambulance Claim

Thursday, June 23, 2022, 9:30 a.m. – 12:00 p.m.

This course shows authorized users how to electronically submit an ambulance claim using the professional (CMS-1500/837P) or institutional (UB-04/837I) claim form. At the end of this training, authorized users will be able to:  

  • Create a professional or institutional claim
  • Submit a professional or institutional claim
  • View results of a claim submission

Meeting Information

Follow the steps below for audio and visual access to the Zoom online training session:

  1. Dial US Toll-Free: 833-568-8864
  2. Enter meeting ID: 161 881 0085
  3. Press the # key
  4. Enter meeting passcode: 4326061151
  5. From an internet browser, enter the URL https://gdit.zoomgov.com/j/1618810085?pwd=eFhMTDJ6SjNPc1FBYmNOT1lHRWtCZz09

Providers may choose to use the computer audio instead of dialing in.

 

OPR Provider Enrollment

Thursday, June 23, 2022, 1:00 p.m. – 4:00 p.m.

This course will guide the user through the process of submitting an Ordering, Prescribing and Referring (OPR) Provider Full and Lite enrollment application. At the end of this training, authorized users will be able to:  

  • Understand the differences between a Full Provider Enrollment and an OPR Lite Provider Enrollment
  • Submit an OPR Lite Application
  • Upgrade from an OPR Lite provider to a fully enrolled provider via manage change request
  • View results of a claim submission

Meeting Information

Follow the steps below for audio and visual access to the Zoom online training session:

  1. Dial US Toll-Free: 833-568-8864
  2. Enter meeting ID: 161 974 0125
  3. Press the # key
  4. Enter meeting passcode: 0448432390
  5. From an internet browser, enter the URL https://gdit.zoomgov.com/j/1619740125?pwd=cEpidWU4UGlLRVFneFlVbmtpWisydz09

Providers may choose to use the computer audio instead of dialing in.

 

 

Training Enrollment Instructions

Providers can register for these courses in SkillPort, the NCTracks Learning Management System. Log onto the secure NCTracks Provider Portal and click Provider Training to access SkillPort. Open the folder labeled Provider Computer-Based Training (CBT) and Instructor Led Training (ILT). The courses can be found in the sub-folder labeled ILTs: Remote via WebEx (although this is the sub-folder name, please note that, as previously mentioned, courses will now be conducted via Zoom and not WebEx).

 

Refer to the Provider User Guides & Training page of the public provider portal for specific instructions on how to use SkillPort. The Provider Training Tool Kits page also includes a quick reference regarding Java, which is required for the use of SkillPort.