NCTracks
Navigation
Sub-navigation
- Provider Announcements - 2026
-
You are here:Provider Announcements - 2025
- NCTracks Call Center and Checkwrite Schedule for Martin Luther King Jr. Holiday 2025
- NC Medicaid State Fiscal Year 2024 Annual Report Available Online
- 1099s to be Mailed Next Week
- New Medicaid Bulletin Articles as of Jan. 7
- Multi-Factor Authentication (MFA) will be Required for All NCTracks Users Soon
- Jan. 2025 Pharmacy Newsletter Now Available
- DHB Now Accepts NP and PA Signatures on CMS 485s for PDN
- Visual Aid PA Entry Guidance
- New Medicaid Bulletin Articles Available as of March 4
- Eyeglasses Shipment Error - Contact Nash Optical for Assistance
- March 2025 Provider Training Schedule Now Available
- New Medicaid Bulletin Articles Available as of March 7
- NC Medicaid 1915(i) Webinar for Service Providers.
- Checkwrite Delay for the Week of March 11, 2025
- Updated Information-- Checkwrite Delay for the Week of March 11, 2025
- NC Medicaid Long Term Services and Supports 2025 Provider Forum
-
Collaborative Care Management Capacity Building Funding
- March 2025 Pharmacy Newsletter Now Available
- New Medicaid Bulletin Articles as of March 13
- New Medicaid Bulletin Articles as of March 26
- New Medicaid Bulletin Articles as of March 31
- New Medicaid Bulletin Articles as of April 28
- Resolved: Visual Aid PA Entry Issue
- Reminder: Upcoming Multi-Factor Authentication Changes for PASRR Users
- Exciting News: File your State and Federal Taxes for FREE with IRS Direct File
- Updated PDN Clinical Coverage and Documentation Submission Policies Effective April 1, 2025
- 2025 Provider Experience Survey - March 24, 2025, to May 16, 2025
- New Medicaid Bulletin Articles as of April 8
- Use "School" as Place of Service for Missed School Visits Starting April 14, 2025
- News from NAMD: Fraudulent Scheme Detected in Several States
- April 2025 Pharmacy Newsletter Now Available
- NCTracks Call Center Closed For Good Friday
- Update to Letterhead on Provider Letters
- Upcoming Changes to Provider Applications; Draft Applications Will Be Deleted
- Back Porch Chat: Thursday, May 15, 2025
- Back Porch Chat: Thursday, May 15, 2025
- April 2025 Provider Training Schedule Now Available
- Personal Care Services Realignment Launch Bulletin
- Re-Enrollment Applications Will Now Require the $100 North Carolina Application Fee; Draft Applications will be Deleted
- Upcoming PDN Provider Training Opportunity on May 8, 2025
- NCTracks Call Center and Checkwrite Schedules for Memorial Day 2025
- Reminder- NCTracks Call Center and Checkwrite Schedules for Memorial Day 2025
- Lunch and Learn: Live Webinar
- New Medicaid Bulletin Articles Available as of May 2
- DHB Will No Longer Review Behavioral Health Claim Denials for EOB 06702
- May 2025 Pharmacy Newsletter Now Available
- NCDHHS-DHB Credentialing Committee Initiative Stakeholder Engagement Session #2
- Reminder: Lunch and Learn - Live Webinar
- New Medicaid Bulletin Articles as of May 14
- Issue Submitting MCR Applications to Terminate Health Plans
- New Third Party Liability (TPL) Edit for Pending Automated Collection and Tracking System (ACTS) Policies
- Updates to Provider Suspension Process for Division of Mental Health, Developmental Disabilities and Substance Use Services (DMH/DD/SUS) Health Plans Effective June 1, 2025
- Olmstead Event at i2i Conference – Monday, June 9, 2025
- Reminder: Olmstead Event at i2i Conference – Monday, June 9, 2025
- New Medicaid Bulletin Article as of May 22
- New Medicaid Bulletin Article as of May 29
- Utilizing Managing Relationship (MR) User Role in NCTracks
- Resolved: Issue Submitting MCR Applications to Terminate Health Plans
- Important Updates for Opticians
- New Webinar Series - Disaster Preparedness
- June 2025 Provider Training Schedule Now Available
- Fingerprinting Values Updated on the Provider Permission Matrix
- Provider Permission Matrix Updates
- Call Center and Checkwrite Schedule for Juneteenth Independence Day 2025
- Call Center and Checkwrite Schedule for Juneteenth Independence Day 2025
- Reminder- No Checkwrite for the Final Week of June
- Reminder- No Checkwrite for the Final Week of June
- New Medicaid Bulletin Articles Available as of June 2
- New Medicaid Bulletin Articles Available as of June 6
- Update to Section 10 of the NCDHHS Provider Administrative Participation Agreement
- Reminder: New Webinar Series Begins Thursday - Disaster Preparedness
- New Webinar Series: NC Medicaid Provider Enrollment
- New Medicaid Bulletin Articles Available as of June 12
- New Medicaid Bulletin Articles Available as of June 16
- June 2025 Pharmacy Newsletter Now Available
-
Enhancements to PDN Prior Approval and Claims Processing Effective July 13, 2025
- Important Information to Know when Processing Community Alternatives Program (CAP) Claims
- New Medicaid Bulletin Articles Available as of June 20
-
Reminder- No Checkwrite for the Final Week of June
-
NCTracks Call Center and Checkwrite Schedule for 4th of July Independence Day Holiday
- Reminder- NCTracks Call Center Schedule for 4th of July Independence Day Holiday
-
Checkwrite Update for the Week of June 30, 2025
-
Reminder- Checkwrite Update for the Week of June 30, 2025
- Updates to Telehealth Question on Provider Applications
- July 2025 Provider Training Schedule Now Available
- New Medicaid Bulletin Articles Available as of July 2
- Update to Appeal Language in North Carolina Medicaid Provider Adverse Action Letters
- Issues Affecting Community Alternative Program (CAP) Claims
- July 2025 Pharmacy Newsletter Now Available
- New Medicaid Bulletin Articles Available as of July 7
- Training Opportunity for Medicaid Providers and Staff- Transitions of Care: Improving Patient Outcomes and Reducing Readmissions
- New Medicaid Bulletin Articles Available as of July 9
- Reminder: Webinar Series Continues on July 15 - Disaster Preparedness
- Back Porch Chat: Thursday, July 31, 2025
- New Medicaid Bulletin Articles Available as of July 11
- Reminder: Credentialing Committee Bylaws Public Review Period Closes July 22, 2025
- New Medicaid Bulletin Articles Available as of July 18
- New Medicaid Bulletin Articles Available as of July 23
- Updates to NC Medicaid Payments to Prohibited Entities
- New Medicaid Bulletin Articles Available as of July 25
- Back Porch Chat Reminder: Thursday, July 31 | noon-1 p.m.
- New Text on Accreditation and Federal Regulations Pages of NCTracks Provider Enrollment Applications for Physical Therapists
- Important Updates to Prior Approval and Claims Requirements for Optical Services
- Reminder: Important Updates to Prior Approval and Claims Requirements for Optical Services
- Updated Guidance for NC Medicaid Payments to Planned Parenthood
- New Medicaid Bulletin Articles Available as of July 30
- New Medicaid Bulletin Articles Available as of Aug. 7
- Coming Soon: NCDHHS Credentialing Committee
- New National Practitioner Data Bank (NPDB) Query and Credentialing Committee
- August 2025 Provider Training Schedule Now Available
- Aug. 2025 Pharmacy Newsletter Now Available
- Sept. 2025 Pharmacy Newsletter Now Available
- NC Medicaid Provider Enrollment Credentialing Committee Initiative Stakeholder Engagement Session #5
- New Medicaid Bulletin Article Available as of Aug. 13
- Community Partner Webinar - Medicaid Reductions in North Carolina
- Call Center & Checkwrite Schedule for the Labor Day Holiday
- 2026 Checkwrite Schedule Available Now on NCTracks
- Collaborative Care Management Capacity Building Funding
- Federal Site Visit Requirement Added for Taxonomy 251B00000X (Case Management)
- NC Medicaid Temporary Flexibilities Due to Hurricane Erin
- New Attestation Requirements for Individual Providers
- New Demographic Data Collection on Provider Applications
- Reminder: Nursing Facility Payment Changes Effective Sept. 1, 2025
- MyNCID Login Issues Aug. 27, 2025
- Update on Licensed Clinical Addiction Specialist (LCAS) Registered Status
- Updates to Exclusion Sanction Questions on Provider Enrollment Applications
- Sept. 2025 Provider Training Schedule Now Available
- Nov. 2025 Provider Training Schedule Now Available
- New Medicaid Bulletin Articles Available as of Sept. 8
- New Medicaid Bulletin Articles Available as of Sept. 12
- NCLIFTSS Personal Care Services Provider Webinar: October 23, 2025
- NC Medicaid Managed Care Webinar | NC Medicaid Quality Measurement and Benchmarking
- NCTracks Call Center Issue Sept. 12, 2025
- Resolved: NCTracks Call Center Issue Sept. 12, 2025
- New NC Select Drug Reimbursement Process
- Fifth Annual Virtual Statewide Quality Forum
- New Medicaid Bulletin Articles Available as of Sept. 17
- NC Medicaid Provider Enrollment Credentialing Committee Initiative Stakeholder Engagement Session #6
- NOTICE: Decommissioning of Total Cost of Care Dashboard
- Coming Soon: NCDHHS Credentialing Committee
- Columbus Day/Indigenous Peoples' Day 2025 Holiday and Checkwrite Schedule
- Reminder- Columbus Day/Indigenous Peoples' Day 2025 Holiday and Checkwrite Schedule
- Attention Pharmacies: GLP-1 Claims Issue
- New Medicaid Bulletin Articles as of Sept. 24
- New Medicaid Bulletin Articles as of Oct. 7
- New Medicaid Bulletin Articles as of Oct. 10
- NC Medicaid Rate Reductions - Effective Oct. 1, 2025
- Update to SSN Verification Requirements
- NC Medicaid Webinar Reminders
- Important Update for Taxonomies No Longer on the Provider Permission Matrix
- Upcoming Layout Changes for PPM
- Well Child Visits Added as Core Services for Federally Qualified Health Center/Rural Health Center Claims
- Oct. 2025 Pharmacy Newsletter Now Available
- Nov. 2025 Pharmacy Newsletter Now Available
- New Medicaid Bulletin Articles as of Oct. 17
- Update to Provider Permission Matrix for Taxonomy 261QA0600X Adult Day Care
- Children and Families Specialty Plan - Virtual Office Hours
- New Medicaid Bulletin Articles as of Oct. 23
- New Medicaid Bulletin Articles as of Nov. 7
- NC Medicaid Back Porch Chat: Thursday, November 20th
- Reminder: Children and Families Specialty Plan Virtual Office Hours
- Reminders About Required Provider Disclosures
- Reminders About Required Provider Disclosures
- Reminders About Required Provider Disclosures
- Important Updates for Case Manager/Care Coordinators - Taxonomy 171M00000X
- Children and Families Specialty Plan Claims Information Session for Providers
- Electronic Funds Transfer Attestation Added to Reverification and Manage Change Request Provider Applications
- Federal Provider Enrollment Application Fee Increase for Year 2026
- NCDHHS To Launch the Children and Families Specialty Plan
- NC Medicaid Provider Reimbursement Rate Reductions Fee Schedules and Questions and Answers
- Ensuring Person-Centered Care for Children with Autism Spectrum Disorder in the NC Medicaid Program
- Veterans Day 2025 Holiday and Checkwrite Schedule
- Reminder- Veterans Day 2025 Holiday and Checkwrite Schedule
- Listening Session on Person-Centered Care for Children with Autism – Nov. 17
- NC Medicaid Listening Session | RB_BHT Policy Paper
- NC Medicaid Back Porch Chat | Key Updates: Children and Families Specialty Plan
- Rate Reduction for Non-Emergency Medical Transportation Prior Authorizations
- Thanksgiving 2025 Call Center and Checkwrite Schedule
- New Medicaid Bulletin Articles as of Nov. 21
- Medicaid Expansion 2-year Anniversary
- Dec. 2025 Provider Training Schedule Now Available
- Children and Families Specialty Plan Begins Today
- Reminder: Flexibilities for Children & Families Plan Launch
- Tailored Care Management Training Updates
- New Medicaid Bulletin Articles as of Dec. 8
- NC Medicaid Provider Rate Update
- NCTracks Call Center and Checkwrite Reminders for Christmas and New Year's Holidays
- Connecting Communities and Medicaid (CCM) Meetings Resume
- New Medicaid Bulletin Articles as of Dec. 22
- Jan. 2026 Provider Training Schedule Now Available
- Dec. 2025 Pharmacy Newsletter Now Available
- 1099s to be Mailed on Jan. 20, 2026
- NC Medicaid Ombudsman Program Transition
- New Medicaid Bulletin Articles as of Dec. 31
- New Medicaid Bulletin Articles as of Jan. 9
- Update to NCTracks Provider Portal Taxonomy Classification Requirements
- Now Accepting Applications for NCDHHS Credentialing Committee Peer Reviewers
- NC Medicaid Annual Health Disparities Report
- Provider Announcements - 2024
- Provider Announcements - 2023
- Provider Announcements - 2022
- Provider Announcements - 2021
- Provider Announcements 2020
- Provider Announcements - 2019
- Provider Announcements - 2018
- Provider Announcements - 2017
- Provider Announcements - 2016
- Provider Announcements - 2015
- Provider Announcements 2013-2014
- Provider Newsletters