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Enrolled Practitioner Search

Enrolled Practitioner Search

Look up providers enrolled in NC Medicaid and Health Choiceread on Enrolled Practitioner Search

Provider Enrollment

Provider Enrollment

Enroll now to provide Medicaid services in North Carolina!read on Provider Enrollment

Pharmacy Services

Pharmacy Services

Learn more about Prior Approval for North Carolina prescriptionsread on Pharmacy Services

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Providers

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Providers of services from the Division of Mental Health/Developmental Disabilities/Substance Abuse Services should contact their LME/MCO to obtain information regarding eligibility, claims status and payment, etc.

Provider Announcements

  • Issue with Receiving Faxes Now Resolved

    21 jul. 2021 read on Issue with Receiving Faxes Now Resolved

  • New Medicaid Bulletin Articles Available as of July 20

    21 jul. 2021 read on New Medicaid Bulletin Articles Available as of July 20

  • July Pharmacy Newsletter Now Available

    21 jul. 2021 read on July Pharmacy Newsletter Now Available

  • New Explanation of Benefits for Managed Care

    20 jul. 2021 read on New Explanation of Benefits for Managed Care

  • New SPECIAL BULLETIN COVID-19 #172 Now Available

    15 jul. 2021 read on New SPECIAL BULLETIN COVID-19 #172 Now Available

All Announcements

Opioid Criteria Educational Materials

  • Non-Opioid Alternatives (PDF, 276 KB)
  • NC Medicaid Opioid Safety - STOP Act Crosswalk (PDF, 319 KB)
  • FAQ on Naxolone Standing Order (PDF, 251 KB)
  • Provider Considerations for Tapering of Opioids (PDF, 221 KB)
  • Preferred Drug List Opioid Analgesics and Combination Therapy Daily MME (PDF, 389 KB)
  • General Provider Pharmacy Cover Letter - STOP Act (PDF, 137 KB)
  • Governor's Institute Opioid Use and Misuse Website
  • Pharmacy PA for Opioid Analgesics Job Aid (PDF, 2619 KB)
NCTracks Secure Portal

NCTracks Secure Portal

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Quick Links

  • NCTracks Issues List (XLSX, 56 KB)
  • NCTracks Contact Information (PDF, 570 KB)
  • 2020 NCTracks Checkwrite Schedule - DHB (PDF, 308 KB)
  • 2020 NCTracks Checkwrite Schedule - DMH, DPH, and ORH (PDF, 311 KB)
  • 2021 Checkwrite Schedule - DMH/DPH/ORH (PDF, 359 KB)
  • 2021 Checkwrite Schedule - DHB (PDF, 356 KB)
  • NCTracks User Access Setup (PDF, 2781 KB)
  • Cover Sheet for Claim Attachments (DOCX, 137 KB)
  • AVRS Features Job Aid (PDF, 164 KB)
  • NCTracks Back to Basics (PDF, 240 KB)
  • NCTracks Glossary of Terms
  • FAQs re Enrollment of Attending, Rendering, Ordering, Prescribing, and Referring Providers
  • Drug Search Page

State Agencies

  • Department of Health and Human Services
  • Division of Health Service Regulation
  • Division of Health Benefits
  • Division of Mental Health, Developmental Disabilities, and Substance Abuse Services
  • Division of Public Health
  • Office of Rural Health
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