NCTracks
Providers
Providers of services from the Division of Mental Health/Developmental Disabilities/Substance Abuse Services should contact their LME/MCO to obtain information regarding eligibility, claims status and payment, etc.
Enrolled Practitioner Search
Enrolled Practitioner Search
Look up providers enrolled in NC Medicaidread on Enrolled Practitioner Search
Provider Enrollment
Provider Enrollment
Enroll now to provide Medicaid services in North Carolina!read on Provider Enrollment
Pharmacy Services
Pharmacy Services
Learn more about Prior Approval for North Carolina prescriptionsread on Pharmacy Services
NCTracks Secure Portal
NCTracks Secure Portal
Access the secure NCTracks Portal
Quick Links
- NCTracks Issues List (VND.OPENXMLFORMATS-OFFICEDOCUMENT.SPREADSHEETML.SHEET, 60 KB)
- NCTracks Contact Information (PDF, 613 KB)
- 2025 Checkwrite Schedule DHHS (PDF, 420 KB)
- 2026 Checkwrite Schedule DHHS (PDF, 832 KB)
- NCTracks User Access Setup (PDF, 2781 KB)
- Cover Sheet for Claim Attachments (DOCX, 137 KB)
- AVRS Features Job Aid (PDF, 165 KB)
- NCTracks Back to Basics (PDF, 448 KB)
- NCTracks Glossary of Terms
- FAQs re Enrollment of Attending, Rendering, Ordering, Prescribing, and Referring Providers
- Adult Care Home Outbreak Rates and Units Report (VND.OPENXMLFORMATS-OFFICEDOCUMENT.SPREADSHEETML.SHEET, 76 KB)
- Provider Change of Ownership Disclosure Form (VND.OPENXMLFORMATS-OFFICEDOCUMENT.WORDPROCESSINGML.DOCUMENT, 54 KB)
- Additional Step for NCTracks SFTP Users Changing Their Password (PDF, 965 KB)