NCTracks
Providers
Providers of services from the Division of Mental Health/Developmental Disabilities/Substance Abuse Services should contact their LME/MCO to obtain information regarding eligibility, claims status and payment, etc.
Enrolled Practitioner Search
Enrolled Practitioner Search
Look up providers enrolled in NC Medicaid and Health Choiceread on Enrolled Practitioner Search
Provider Enrollment
Provider Enrollment
Enroll now to provide Medicaid services in North Carolina!read on Provider Enrollment
Pharmacy Services
Pharmacy Services
Learn more about Prior Approval for North Carolina prescriptionsread on Pharmacy Services
NCTracks Secure Portal
NCTracks Secure Portal
Access the secure NCTracks Portal
Quick Links
- NCTracks Issues List (XLSX, 56 KB)
- NCTracks Contact Information (PDF, 567 KB)
- 2019 NCTracks Checkwrite Schedule - DHB (PDF, 167 KB)
- 2020 NCTracks Checkwrite Schedule - DHB (PDF, 308 KB)
- 2019 NCTracks Checkwrite Schedule - DMH, DPH, and ORH (PDF, 169 KB)
- 2020 NCTracks Checkwrite Schedule - DMH, DPH, and ORH (PDF, 311 KB)
- NCTracks User Access Setup (PDF, 2781 KB)
- Cover Sheet for Claim Attachments (DOCX, 137 KB)
- AVRS Features Job Aid (PDF, 60 KB)
- NCTracks Back to Basics (PDF, 240 KB)
- NCTracks Glossary of Terms
- FAQs re Enrollment of Attending, Rendering, Ordering, Prescribing, and Referring Providers
- Drug Search Page
- Individual Provider Agreement Sample (PDF, 178 KB)