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Enrolled Practitioner Search

Enrolled Practitioner Search

Look up providers enrolled in NC Medicaidread on Enrolled Practitioner Search

Provider Enrollment

Provider Enrollment

Enroll now to provide Medicaid services in North Carolina!read on Provider Enrollment

Pharmacy Services

Pharmacy Services

Learn more about Prior Approval for North Carolina prescriptionsread on Pharmacy Services

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Providers

Providers of services from the Division of Mental Health/Developmental Disabilities/Substance Abuse Services should contact their LME/MCO to obtain information regarding eligibility, claims status and payment, etc.

Provider Announcements

  • Backup NCTracks Office Administrator Role Available Effective May 17

    May 19, 2026 read on Backup NCTracks Office Administrator Role Available Effective May 17

  • A Message from NCTracks on Behalf of NC Medicaid Reminder: NC Medicaid Back Porch Chat | Key Updates | May 21, 2026

    May 19, 2026 read on Reminder: NC Medicaid Back Porch Chat | Key Updates | May 21, 2026

  • A Message from NCTracks on Behalf of NC Medicaid Public Comment Notice: Policy 8F - Research- Based Behavioral Health Treatment for Autism Spectrum Disorder

    May 19, 2026 read on Public Comment Notice: Policy 8F - Research- Based Behavioral Health Treatment for Autism Spectrum Disorder

  • Reminder: Behavioral Health/National Accreditation Updates Webinar

    May 12, 2026 read on Reminder: Behavioral Health/National Accreditation Updates Webinar

  • New Medicaid Bulletin Articles Available as of May 7

    May 7, 2026 read on New Medicaid Bulletin Articles Available as of May 7

All Announcements

NCDHHS Credentialing Committee

NC Medicaid Credentialing Committee webpage 

Credentialing Committee FAQs

 

NCTracks Secure Portal

NCTracks Secure Portal

Access the secure NCTracks Portal

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Quick Links

  • NCTracks Issues List (VND.OPENXMLFORMATS-OFFICEDOCUMENT.SPREADSHEETML.SHEET, 60 KB)
  • NCTracks Contact Information (PDF, 613 KB)
  • 2025 Checkwrite Schedule DHHS (PDF, 420 KB)
  • 2026 Checkwrite Schedule DHHS (PDF, 832 KB)
  • NCTracks User Access Setup (PDF, 2781 KB)
  • Cover Sheet for Claim Attachments (DOCX, 137 KB)
  • AVRS Features Job Aid (PDF, 165 KB)
  • NCTracks Back to Basics (PDF, 448 KB)
  • NCTracks Glossary of Terms
  • FAQs re Enrollment of Attending, Rendering, Ordering, Prescribing, and Referring Providers
  • Adult Care Home Outbreak Rates and Units Report (VND.OPENXMLFORMATS-OFFICEDOCUMENT.SPREADSHEETML.SHEET, 76 KB)
  • Provider Change of Ownership Disclosure Form (VND.OPENXMLFORMATS-OFFICEDOCUMENT.WORDPROCESSINGML.DOCUMENT, 54 KB)
  • Additional Step for NCTracks SFTP Users Changing Their Password (PDF, 965 KB)

State Agencies

  • Department of Health and Human Services
  • Division of Health Service Regulation
  • Division of Health Benefits
  • Division of Mental Health, Developmental Disabilities, and Substance Abuse Services
  • Division of Public Health
  • Office of Rural Health
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