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Enrolled Practitioner Search

Enrolled Practitioner Search

Look up providers enrolled in NC Medicaid and Health Choiceread on Enrolled Practitioner Search

Provider Enrollment

Provider Enrollment

Enroll now to provide Medicaid services in North Carolina!read on Provider Enrollment

Pharmacy Services

Pharmacy Services

Learn more about Prior Approval for North Carolina prescriptionsread on Pharmacy Services

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Providers of services from the Division of Mental Health/Developmental Disabilities/Substance Abuse Services should contact their LME/MCO to obtain information regarding eligibility, claims status and payment, etc.

Provider Announcements

  • Two New Prior Approval Drug Classes

    Jan 21, 2022 read on Two New Prior Approval Drug Classes

  • New Edits for Durable Medical Equipment, Orthotics and Prosthetics Claims

    Jan 21, 2022 read on New Edits for Durable Medical Equipment, Orthotics and Prosthetics Claims

  • Electronic Visit Verification Stakeholder Meeting

    Jan 21, 2022 read on Electronic Visit Verification Stakeholder Meeting

  • Reminder: Details on Common Error Message on Accreditation Page

    Jan 21, 2022 read on Reminder: Details on Common Error Message on Accreditation Page

  • Issue with CDSA Claims Being Voided or Recouped

    Jan 21, 2022 read on Issue with CDSA Claims Being Voided or Recouped

All Announcements

Opioid Criteria Educational Materials

  • Non-Opioid Alternatives (PDF, 276 KB)
  • NC Medicaid Opioid Safety - STOP Act Crosswalk (PDF, 319 KB)
  • FAQ on Naxolone Standing Order (PDF, 251 KB)
  • Provider Considerations for Tapering of Opioids (PDF, 221 KB)
  • Preferred Drug List Opioid Analgesics and Combination Therapy Daily MME (PDF, 389 KB)
  • General Provider Pharmacy Cover Letter - STOP Act (PDF, 137 KB)
  • Governor's Institute Opioid Use and Misuse Website
  • Pharmacy PA for Opioid Analgesics Job Aid (PDF, 2619 KB)
NCTracks Secure Portal

NCTracks Secure Portal

Access the secure NCTracks Portal

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Quick Links

  • NCTracks Issues List (XLSX, 59 KB)
  • NCTracks Contact Information (PDF, 570 KB)
  • 2021 Checkwrite Schedule - DHB (PDF, 356 KB)
  • 2021 Checkwrite Schedule - DMH/DPH/ORH (PDF, 359 KB)
  • 2022 Checkwrite Schedule - DHB (PDF, 357 KB)
  • 2022 Checkwrite Schedule - DMH/DPH/ORH (PDF, 360 KB)
  • NCTracks User Access Setup (PDF, 2781 KB)
  • Cover Sheet for Claim Attachments (DOCX, 137 KB)
  • AVRS Features Job Aid (PDF, 164 KB)
  • NCTracks Back to Basics (PDF, 240 KB)
  • NCTracks Glossary of Terms
  • FAQs re Enrollment of Attending, Rendering, Ordering, Prescribing, and Referring Providers
  • Drug Search Page
  • Adult Care Home Outbreak Rates and Units Report (XLSX, 344 KB)

State Agencies

  • Department of Health and Human Services
  • Division of Health Service Regulation
  • Division of Health Benefits
  • Division of Mental Health, Developmental Disabilities, and Substance Abuse Services
  • Division of Public Health
  • Office of Rural Health
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