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Enrolled Practitioner Search

Enrolled Practitioner Search

Look up providers enrolled in NC Medicaid and Health Choiceread on Enrolled Practitioner Search

Provider Enrollment

Provider Enrollment

Enroll now to provide Medicaid services in North Carolina!read on Provider Enrollment

Pharmacy Services

Pharmacy Services

Learn more about Prior Approval for North Carolina prescriptionsread on Pharmacy Services

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Providers of services from the Division of Mental Health/Developmental Disabilities/Substance Abuse Services should contact their LME/MCO to obtain information regarding eligibility, claims status and payment, etc.

Provider Announcements

  • New Sterilization Consent Form

    Jan 17, 2019 read on New Sterilization Consent Form

  • NCTracks Call Center Closed Monday for Martin Luther King Jr. Holiday

    Jan 16, 2019 The NCTracks Call Center will be closed Monday, January 21, in observance of the Martin Luther ... read on NCTracks Call Center Closed Monday for Martin Luther King Jr. Holiday

  • The 1099s Are Coming Soon

    Jan 14, 2019 read on The 1099s Are Coming Soon

  • Updated Issue List Available

    Jan 11, 2019 read on Updated Issue List Available

  • Centralized Credentialing Vendor Selected for NC Medicaid

    Jan 11, 2019 read on Centralized Credentialing Vendor Selected for NC Medicaid

All Announcements

Opioid Criteria Educational Materials

  • Non-Opioid Alternatives (PDF, 255 KB)
  • NC Medicaid Opioid Safety - STOP Act Crosswalk (PDF, 319 KB)
  • FAQ on Naxolone Standing Order (PDF, 251 KB)
  • Provider Considerations for Tapering of Opioids (PDF, 221 KB)
  • Preferred Drug List Opioid Analgesics and Combination Therapy Daily MME (PDF, 389 KB)
  • General Provider Pharmacy Cover Letter - STOP Act (PDF, 137 KB)
  • Governor's Institute Opioid Use and Misuse Website
  • Pharmacy PA for Opioid Analgesics Job Aid (PDF, 1436 KB)
NCTracks Secure Portal

NCTracks Secure Portal

Access the secure NCTracks Portal

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Quick Links

  • NCTracks Issues List (XLSX, 49 KB)
  • NCTracks Contact Information (PDF, 412 KB)
  • 2019 NCTracks Checkwrite Schedule - DHB (PDF, 166 KB)
  • 2019 NCTracks Checkwrite Schedule - DMH, DPH, and ORH (PDF, 168 KB)
  • NCTracks User Access Setup (PDF, 2782 KB)
  • Cover Sheet for Claim Attachments (DOCX, 137 KB)
  • AVRS Features Job Aid (PDF, 44 KB)
  • NCTracks Back to Basics (PDF, 240 KB)
  • NCTracks Glossary of Terms
  • FAQs re Enrollment of Attending, Rendering, Ordering, Prescribing, and Referring Providers

State Agencies

  • Department of Health and Human Services
  • Division of Health Service Regulation
  • Division of Health Benefits
  • Division of Mental Health, Developmental Disabilities, and Substance Abuse Services
  • Division of Public Health
  • Office of Rural Health
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