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Enrolled Practitioner Search

Enrolled Practitioner Search

Look up providers enrolled in NC Medicaid and Health Choiceread on Enrolled Practitioner Search

Provider Enrollment

Provider Enrollment

Enroll now to provide Medicaid services in North Carolina!read on Provider Enrollment

Pharmacy Services

Pharmacy Services

Learn more about Prior Approval for North Carolina prescriptionsread on Pharmacy Services

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Providers of services from the Division of Mental Health/Developmental Disabilities/Substance Abuse Services should contact their LME/MCO to obtain information regarding eligibility, claims status and payment, etc.

Provider Announcements

  • NC Medicaid COVID-19 Bulletins #93 & #94 Available

    Jun 3, 2020 read on NC Medicaid COVID-19 Bulletins #93 & #94 Available

  • New Medicaid Bulletin - NC Medicaid Electronic Health Record Incentive Program Announcements

    Jun 3, 2020 read on New Medicaid Bulletin - NC Medicaid Electronic Health Record Incentive Program Announcements

  • May Pharmacy Newsletter Now Available

    Jun 3, 2020 read on May Pharmacy Newsletter Now Available

  • Understanding New Remittance Advice Refund Message

    Jun 3, 2020 read on Understanding New Remittance Advice Refund Message

  • Issue with Providers' Remittance Advice (RA) Not Loading

    Jun 2, 2020 read on Issue with Providers' Remittance Advice (RA) Not Loading

All Announcements

Opioid Criteria Educational Materials

  • Non-Opioid Alternatives (PDF, 276 KB)
  • NC Medicaid Opioid Safety - STOP Act Crosswalk (PDF, 319 KB)
  • FAQ on Naxolone Standing Order (PDF, 251 KB)
  • Provider Considerations for Tapering of Opioids (PDF, 221 KB)
  • Preferred Drug List Opioid Analgesics and Combination Therapy Daily MME (PDF, 389 KB)
  • General Provider Pharmacy Cover Letter - STOP Act (PDF, 137 KB)
  • Governor's Institute Opioid Use and Misuse Website
  • Pharmacy PA for Opioid Analgesics Job Aid (PDF, 1436 KB)
NCTracks Secure Portal

NCTracks Secure Portal

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Quick Links

  • NCTracks Issues List (XLSX, 57 KB)
  • NCTracks Contact Information (PDF, 567 KB)
  • 2019 NCTracks Checkwrite Schedule - DHB (PDF, 167 KB)
  • 2020 NCTracks Checkwrite Schedule - DHB (PDF, 308 KB)
  • 2019 NCTracks Checkwrite Schedule - DMH, DPH, and ORH (PDF, 169 KB)
  • 2020 NCTracks Checkwrite Schedule - DMH, DPH, and ORH (PDF, 311 KB)
  • NCTracks User Access Setup (PDF, 2781 KB)
  • Cover Sheet for Claim Attachments (DOCX, 137 KB)
  • AVRS Features Job Aid (PDF, 60 KB)
  • NCTracks Back to Basics (PDF, 240 KB)
  • NCTracks Glossary of Terms
  • FAQs re Enrollment of Attending, Rendering, Ordering, Prescribing, and Referring Providers
  • Drug Search Page

State Agencies

  • Department of Health and Human Services
  • Division of Health Service Regulation
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  • Division of Mental Health, Developmental Disabilities, and Substance Abuse Services
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