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Providers of services from the Division of Mental Health/Developmental Disabilities/Substance Abuse Services should contact their LME/MCO to obtain information regarding eligibility, claims status and payment, etc.

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Please refer to the Multi-Factor Authentication (MFA) will be Required for All NCTracks Users Soon announcement for steps to enroll and links to training materials.

Provider Announcements

Re-Enrollment Applications Will Now Require the $100 North Carolina Application Fee; Draft Applications will be Deleted

Apr 30, 2025 read on Re-Enrollment Applications Will Now Require the $100 North Carolina Application Fee; Draft Applications will be Deleted
Personal Care Services Realignment Launch Bulletin

Apr 29, 2025 read on Personal Care Services Realignment Launch Bulletin
New Medicaid Bulletin Articles as of April 28

Apr 28, 2025 read on New Medicaid Bulletin Articles as of April 28
April 2025 Provider Training Schedule Now Available

Apr 16, 2025 read on April 2025 Provider Training Schedule Now Available
A Message from NCTracks on Behalf of NC Medicaid Back Porch Chat: Thursday, May 15, 2025

Apr 15, 2025 read on Back Porch Chat: Thursday, May 15, 2025

All Announcements

Opioid Criteria Educational Materials