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Enrolled Practitioner Search

Enrolled Practitioner Search

Look up providers enrolled in NC Medicaid and Health Choiceread on Enrolled Practitioner Search

Provider Enrollment

Provider Enrollment

Enroll now to provide Medicaid services in North Carolina!read on Provider Enrollment

Pharmacy Services

Pharmacy Services

Learn more about Prior Approval for North Carolina prescriptionsread on Pharmacy Services

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Providers of services from the Division of Mental Health/Developmental Disabilities/Substance Abuse Services should contact their LME/MCO to obtain information regarding eligibility, claims status and payment, etc.

Provider Announcements

  • New SPECIAL BULLETIN COVID-19 #162

    Apr 16, 2021 read on New SPECIAL BULLETIN COVID-19 #162

  • New NC Medicaid Bulletin Article Available

    Apr 16, 2021 read on New NC Medicaid Bulletin Article Available

  • New NC Medicaid Bulletin Articles Available

    Apr 15, 2021 read on New NC Medicaid Bulletin Articles Available

  • A Message from NCTracks on Behalf of NC Medicaid April 2021 NC Medicaid Webinars for Providers

    Apr 15, 2021 read on April 2021 NC Medicaid Webinars for Providers

  • NC Medicaid Bulletin Articles Available as of April 13

    Apr 13, 2021 read on NC Medicaid Bulletin Articles Available as of April 13

All Announcements

Opioid Criteria Educational Materials

  • Non-Opioid Alternatives (PDF, 276 KB)
  • NC Medicaid Opioid Safety - STOP Act Crosswalk (PDF, 319 KB)
  • FAQ on Naxolone Standing Order (PDF, 251 KB)
  • Provider Considerations for Tapering of Opioids (PDF, 221 KB)
  • Preferred Drug List Opioid Analgesics and Combination Therapy Daily MME (PDF, 389 KB)
  • General Provider Pharmacy Cover Letter - STOP Act (PDF, 137 KB)
  • Governor's Institute Opioid Use and Misuse Website
  • Pharmacy PA for Opioid Analgesics Job Aid (PDF, 2619 KB)
NCTracks Secure Portal

NCTracks Secure Portal

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Quick Links

  • NCTracks Issues List (XLSX, 61 KB)
  • NCTracks Contact Information (PDF, 570 KB)
  • 2020 NCTracks Checkwrite Schedule - DHB (PDF, 308 KB)
  • 2020 NCTracks Checkwrite Schedule - DMH, DPH, and ORH (PDF, 311 KB)
  • 2021 Checkwrite Schedule - DMH/DPH/ORH (PDF, 359 KB)
  • 2021 Checkwrite Schedule - DHB (PDF, 356 KB)
  • NCTracks User Access Setup (PDF, 2781 KB)
  • Cover Sheet for Claim Attachments (DOCX, 137 KB)
  • AVRS Features Job Aid (PDF, 164 KB)
  • NCTracks Back to Basics (PDF, 240 KB)
  • NCTracks Glossary of Terms
  • FAQs re Enrollment of Attending, Rendering, Ordering, Prescribing, and Referring Providers
  • Drug Search Page

State Agencies

  • Department of Health and Human Services
  • Division of Health Service Regulation
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  • Division of Mental Health, Developmental Disabilities, and Substance Abuse Services
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