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Providers of services from the Division of Mental Health/Developmental Disabilities/Substance Abuse Services should contact their LME/MCO to obtain information regarding eligibility, claims status and payment, etc.

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Please refer to the Multi-Factor Authentication (MFA) will be Required for All NCTracks Users Soon announcement for steps to enroll and links to training materials.

Provider Announcements

Issue Submitting MCR Applications to Terminate Health Plans

May 15, 2025 read on Issue Submitting MCR Applications to Terminate Health Plans
New Third Party Liability (TPL) Edit for Pending Automated Collection and Tracking System (ACTS) Policies

May 15, 2025 read on New Third Party Liability (TPL) Edit for Pending Automated Collection and Tracking System (ACTS) Policies
New Medicaid Bulletin Articles as of May 14

May 14, 2025 read on New Medicaid Bulletin Articles as of May 14
A Message from NCTracks on Behalf of NC Medicaid Back Porch Chat: Thursday, May 15, 2025

May 12, 2025 read on Back Porch Chat: Thursday, May 15, 2025
NCDHHS-DHB Credentialing Committee Initiative Stakeholder Engagement Session #2

May 12, 2025 read on NCDHHS-DHB Credentialing Committee Initiative Stakeholder Engagement Session #2

All Announcements

Opioid Criteria Educational Materials