Main Content
NCTracks
Search
Search For
Page Zoom Help
English,
Español
Navigation
Home
Providers
Recipients
Operations
You are here:
Home
NCTracks Site Map
NCTracks Site Map
Providers
ICD-10
NCTracks ICD-10 Announcements
FAQs re: ICD-10
ICD-10 Fun Fact Sheets
ICD-10 Briefs
Getting Started With NCTracks
Provider Communication
Provider Announcements - 2024
Provider Announcements - 2023
Provider Announcements - 2022
Provider Announcements - 2021
Provider Announcements 2020
Provider Announcements - 2019
Provider Announcements - 2018
Provider Announcements - 2017
Provider Announcements - 2016
Provider Announcements - 2015
Provider Announcements 2013-2014
Provider Newsletters
Frequently Asked Questions
General FAQs
Provider Re-credentialing/Re-verification FAQs
Federal Fee and NC Application Fee FAQs
Provider Supplemental Information FAQs
Drug Enforcement Administration (DEA) Certification FAQs
Exclusion Sanction Questions FAQs
Recipient Eligibility Inquiry FAQs
1099 FAQs
Claim Submission FAQs
Claims Pended for Incorrect Location FAQs
PCS Claim Reprocessing FAQs
Secondary Claims (Crossovers) FAQs
EDI FAQs
License and Accreditation FAQs
Office Administrator, User Setup & Maintenance FAQs
Manage Change Request FAQs
Multifactor Authentication FAQs
Provider Enrollment and Credentialing FAQs
PS&R Report FAQs
System Requirements FAQs
NCTracks Glossary of Terms
Accounts Receivable Process FAQs
High Tech Imaging and Ultrasound FAQs
Ordering, Prescribing, Rendering or Referring Provider (OPR) FAQs
Managed Care CCNC/CA FAQs
Fingerprinting FAQs
Behavioral Health Provider Enrollment FAQs
Disproportionate Share Hospital Data FAQs
New Medicare Card Project (formerly SSNRI) FAQs
Common Enrollment Application Issues FAQs
Updating Provider Licenses FAQs
Change of Ownership (CHOW) FAQs
Currently Enrolled Provider (CEP) Registration
Claims
Adjustments and Refunds
Secondary Claims
Prior Approval
NCTracks Prior Approval Announcements
Prior Approval FAQs
Provider Enrollment
Getting Started With Enrollment
Supporting Information
Terms and Conditions
Enrolled Practitioner Search
Presumptive Eligibility
Provider Re-credentialing/Re-verification
Provider Re-credentialing/Re-verification Announcements
Provider Policies, Manuals, Guidelines and Forms
Provider User Guides & Training
Provider Training Announcements
User Guides & Fact Sheets
Provider Training Tool Kits
Dental Services
NCTracks Dental Announcements
FAQs re: Dental Claims and Prior Approval
Pharmacy Services
Pharmacy Services Announcements
Pharmacy Frequently Asked Questions (FAQs)
Drug Request Forms
Prior Approval Drugs and Criteria
Pharmacy Claim Service Limits
Trading Partner Information
Trading Partner Announcements
FAQs re: Trading Partners
Office Administrator (OA) Change Process
New Medicare Card Project (formerly SSNRI)
New Medicare Card Announcements
June 2018 HIEA Update
HIE Announcements
Recipients
Recipient Announcements
Hurricane Florence: Food and Nutrition Services Program
Need health insurance for 2019?
Need Health Insurance for 2020?
NC Health Choice Integrating Into NC Medicaid
NCTracks Multi-Factor Authentication (MFA) Updates Coming Soon for Individual & Business Users
State and Fiscal Agent Operations Users
Operations Users Announcements
State Operations Users Training Available in January 2018
Training Class Registration Still Open for State Operations Users!
Training for State Operations Users Available in December 2017
State Operations Users Training Available in February
Training for State Operations Users in March 2018
DMA Stakeholder Engagement Small Group Discussion Sessions
March 21 DMA Stakeholder Engagement Small Group Discussion Session Canceled
All DSS County-Report2Web Training for CSR 2057 Canceled
Training for State Operations Users in April 2018
Training for State Operations Users in May 2018
Recipient on Review - County DSS (WebEx) Training Available Next Week
Training for State Operations Users in July 2018
Training for State Operations Users in August 2018
Training for State Operations Users in September 2018
State Operations Users Class Rescheduled for Inclement Weather
Training for State Operations Users in October 2018
Training for State Operations Users in November 2018
Enable Multifactor Authentication for NCTracks Portals - Phase I
MFA for NCTracks Portals - Phase I Reminder, Job Aid Now Available
Reminder: Multi-Factor Authentication for NCTracks Ops Portal
Training for State Operations Users in December 2018
Training for State Operations Users in January 2019
Training for State Operations Users in February 2019
Training for State Operations Users in March 2019
Training for State Operations Users in April 2019
Training for State Operations Users in May 2019
State Training Class Rescheduled
Training for State Operations Users in July 2019
Training for State Operations Users in August 2019
Training for State Operations Users in September 2019
Training for State Operations Users in October 2019
Update to Training for State Operations Users in October 2019
Tomorrow's Training Course for State Operations Users Rescheduled
Training for State Operations Users in November 2019
Training for State Operations Users in January 2020
Training for State Operations Users in February 2020
March 2020 State Operations User Training Available
Training for State Operations Users in July 2020
Training for State Operations Users in August 2020
Training for State Operations Users in October 2020
Update to Training for State Operations Users
Training for State Operations Users in November 2020
Updated Attendance Information for All Remaining Nov. State Training Courses
January State Training Class Tomorrow
No Training for State Operations in February 2021
March 2021 Training for State Operations Users Now Available
April 2021 Training for State Operations Users Now Available
May 2021 Training for State Operations Users Now Available
June 2021 Training for State Operations Users Now Available
July 2021 Training for State Operations Users Now Available
August 2021 Training for State Operations Users Now Available
September 2021 Training for State Operations Users Now Available
October 2021 Training for State Operations Users Now Available
November 2021 Training for State Operations Users Now Available
January 2022 Training for State Operations Users Now Available
February 2022 Training for State Operations Users Now Available
March 2022 Training for State Operations Users Now Available
May 2022 Training for State Operations Users Now Available
June 2022 Training for State Operations Users Now Available
July 2022 Training for State Operations Users Now Available
August 2022 Training for State Operations Users Now Available
October 2022 State Training Schedule Now Available
November 2022 State Training Schedule Now Available
December 2022 State Training Schedule Now Available
January 2023 State Training Schedule Now Available
February 2023 Training for State Operations Users Now Available
March 2023 Training for State Operations Users Now Available
April 2023 Training for State Operations Users Now Available
May 2023 Training for State Operations Users Now Available
June 2023 Training for State Operations Users Now Available
July 2023 Training for State Operations Users Now Available
August 2023 Training For State Operations Users Now Available
September 2023 Training For State Operations Users Now Available
October 2023 Training for State Operations Users Now Available
November 2023 Training for State Operations Users Now Available
December 2023 Training for State Operations Users Now Available
January 2024 Training for State Operations Users Now Available
February 2024 Training for State Operations Users Now Available
March 2024 Training for State Operations Users Now Available
April 2024 Training for State Operations Users Now Available
May 2024 Training for State Operations Users Now Available
June 2024 Training for State Operations Users Now Available
July 2024 Training for State Operations Users Now Available
August 2024 Training for State Operations Users Now Available
MFA Updates for Internal NCID Users
Sept. 2024 Training for State Operations Users Now Available
Oct. 2024 Training for State Operations Users Now Available
Nov. 2024 Training for State Operations Users Now Available
Operations Users Frequently Asked Questions
Operations Users Training FAQs
PHP Materials
General Information
About
Legal
Privacy
Accessibility
Contact Us
Site Map
System Requirements