Attention: State Operations Users Training for State Operations Users in February 2019

Instructor-led training courses for State Operations Users are available On-Site and via WebEx in February 2019. WebEx courses can be attended remotely from any location with a telephone, computer and internet connection. (See Registration Instructions below for new WebEx information.) Both courses are now available for registration.

The date, time, and objectives of the courses are below.

Report2Web (Webex)

February 12,  2019, 10:00am-12 noon

All new historical reports and files are stored on the NCTracks server, accessed through Report2Web in the Operations portal.  In order to retain the security access to documents, the reports will be accessed using your NCID. This session will show you how to access those reports.
At the end of training, you will be able to:

  • Log into Report2Web
  • Navigate through Report2Web
  • Understand Versions and Dates
  • Search and Filter
  • Review File Formats
  • Open a File
  • Print and Export a Mainframe file

NLI State Refresher (On-site)

February 21, 2019 2:00pm – 4:00pm

At the end of this training, the user will be able to:

  • Submit an NLI request
  • Understand the call center and functional area’s responsibilities
  • Search for an NLI within NCTracks

Registration Instructions

State Operations Users can register for courses in SkillPort. Logon to the secure NCTracks Operations Portal and click the “Other” tab to select “Learning Management System.” Once in SkillPort, select “State Operations Training” under “Catalog” and open the appropriate folder (labeled either “Instructor Led Training: On-site” or “ILT Remote via WebEx.”) Refer to the Quick Links on the public Operations Portal home page for detailed instructions on how to use SkillPort.

To access WebEx online training sessions:

  1. From an internet browser, enter the following URL: 
  2. Enter your first and last name 
  3. Enter your email address

If this is your first time using the new CSRA Web Meeting, it is suggested that you begin the process 15 minutes prior to the start of the call. This will allow you sufficient time to download the required software to access the Web Meeting. To hear the audio portion of the class, dial 1-800-747-5150 and enter access code 8700322.