Attention: State Operations Users September 2023 Training For State Operations Users Now Available

Registration is open for the September 2023 instructor-led training course listed below. Slots are limited. NCTracks Zoom courses can be attended remotely from any location with a computer and internet connection. Please note that as of Jan. 1, 2021, training will be conducted through Zoom; individualized meeting information has been created for each course. Please see the Training Enrollment Instructions section below for registration details. 

Recipient Search and Update

Wednesday, September 27, 2023, 9:30 a.m. – 11:30 a.m.

The Recipient Search function allows the Division of Health Benefits (DHB), Division of Public Health (DPH), and Division of Mental Health (DMH) to access recipient information. At the end of training, authorized users will be able to:

  • Search for recipients
  • View recipient information
  • Update recipient information
  • Search for CNDS (Common Name Data System) IDs

Meeting Information

Follow the steps below for audio and visual access to the Zoom online training session:

1.    Dial US Toll-Free: 833-568-8864

2.    Enter meeting ID: 161 452 5758

3.    Press the # key

4.    Enter meeting passcode: 4013021143

5.    From an internet browser, enter the URL https://gdit.zoomgov.com/j/1616461455pwd=d0ljQloxMGZQRk5ZNHBydzJoajBpUT09

 

Report 2 Web

Wednesday, September 27, 2023, 1:00 p.m. – 3:00 p.m.

At the end of training, as an authorized user, you will be able to do the following:

  • Log into Report2Web
  • Navigate through Report2Web
  • Review File Formats
  • Open a File
  • Understand Versions and Dates of Reports
  • Search and Filter Print and Export Reports

Meeting Information

Follow the steps below for audio and visual access to the Zoom online training session:

1.    Dial US Toll-Free: 833-568-8864

2.    Enter meeting ID:  161 640 8749

3.    Press the # key

4.    Enter meeting passcode: 0627507039

5. From an internet browser, enter the URL https://gdit.zoomgov.com/j/1616408749pwd=c1hPeHZqcDJ2Qmo0NnBZODl1ZXB5UT09

 

Training Enrollment Instructions

State operations users can register for these courses in SkillPort, the NCTracks Learning Management System. Log onto the secure NCTracks Operations Portal and click the Other tab to select Learning Management System. Once in SkillPort, select State Operations Training under Catalog and open the appropriate folder labeled ILT Remote via WebEx (although this is the sub-folder name, please note that, as previously mentioned, courses will now be conducted via Zoom and not WebEx).

Refer to the Quick Links on the public State and Fiscal Agent Operations Users home page for detailed instructions on how to use SkillPort.