Attention: State Operations Users May 2022 Training for State Operations Users Now Available

Registration is open for the May 2022 instructor-led training course listed below. Slots are limited. NCTracks Zoom courses can be attended remotely from any location with a computer and internet connection. Please note that as of Jan. 1, 2021, training will be conducted through Zoom; individualized meeting information has been created for each course. Please see the Training Enrollment Instructions section below for registration details. 


Non-Live Interaction (NLI) - State Refresher Training

Monday, May 23, 10 a.m. – 12:00 p.m.

This course will guide State users through searching, requesting and understanding the Non-Live Interaction (NLI) process within NCTracks. At the end of this training, the user will be able to:

  • Submit an NLI request
  • Understand the call center and functional areas’ responsibilities
  • Search for an NLI within NCTracks

Meeting Information

Follow the steps below for audio and visual access to the Zoom online training sessions: 

State users may choose to use the computer audio instead of dialing in.


Training Enrollment Instructions

State operations users can register for these courses in SkillPort, the NCTracks Learning Management System. Log onto the secure NCTracks Operations Portal and click the Other tab to select Learning Management System. Once in SkillPort, select State Operations Training under Catalog and open the appropriate folder labeled ILT Remote via WebEx (although this is the sub-folder name, please note that, as previously mentioned, courses will now be conducted via Zoom and not WebEx).

Refer to the Quick Links on the public State and Fiscal Agent Operations Users home page for detailed instructions on how to use SkillPort.