A Message from NCTracks on Behalf of NC Medicaid NC Medicaid Virtual Office Hours | Feb. 5, 2026

The NC Medicaid Provider Operations team will host quarterly Virtual Office Hours (VOH) for providers and their staff. The VOH is a forum to keep providers abreast of important and impactful NC Medicaid program information and address related questions from provider communities.

Time: noon – 1 p.m.

Register Here

This session will cover the following key topics:

  • Early and Periodic Screening, Diagnostic, and Treatment (EPSDT)
  • Children and Families Specialty Plan – Post Launch
  • Credentialing Committee Updates
  • Behavioral Health Provider Requirements
  • Maintain Eligibility Program
  • Carolina ACCESS Enrollment Refresher
  • Federal Fee Increase for Provider Applicants

The Provider Operations team looks forward to starting the new year by delivering timely, relevant information, operational guidance and resources to support providers in successfully serving NC Medicaid beneficiaries. We hope to see you Feb. 5!

A complete schedule of 2026 VOH webinars can be found here: NC Medicaid Provider Playbook: Training Courses Webpage

Note: Live Q&A will be available during the session.