Call Center and Checkwrite Schedule for Juneteenth Independence Day

Both the NCTracks Call Center and Pharmacy Prior Approval Unit will be open regular hours on Monday, June 20, 2022.

In keeping with the published approved 2022 checkwrite schedule, because of the federal holiday, the checkwrite date on the week of the holiday will be on Wednesday, June 22. The posting and availability of funds to provider bank accounts will depend on the provider's financial institution. Bank of America customers should see their payments in their accounts on the day that the EFT is processed, which will be Thursday (6/23/2022). Providers who bank at other financial institutions should see payments the business day following the date that the EFT is processed, which will be Friday (6/24/2022) afternoon. (Some may post sooner.)

The 2022 checkwrite schedules can be found under Quick Links on the NCTracks Provider Portal home page.