A Message from NCTracks on Behalf of NC Medicaid Upcoming Webinars

2024 NC Medicaid Quality Symposium: Partnering for Performance

The NC Medicaid 2024 Quality Symposium highlights topics that coincide with NC Medicaid quality improvement priorities. The presenters will share the quality improvement initiatives they have implemented to improve outcomes for Medicaid members. Below are the details for each remaining presentation, including presentation title, presentation date, presenter and registration link. Click on the link to learn more and register.

• May 21, 2024 | 1 p.m. to 2 p.m. EDT - Collaboration During Pregnancy and Postpartum: Health Plans, Providers, and Care Managers Combine to Improve Care
• June 4, 2024 | 1 p.m. to 2 p.m. EDT - Promoting High Quality Pediatric Care Management: Lessons from the NC Integrated Care for Kids Care Model

 

Tailored Plan Claim Support for Providers – May 22

Wednesday, May 22, 2024, from 5:30-6:30 p.m. - Register

This webinar is designed for billing staff involved in claim submission to understand how to submit claims when Tailored Plans go live on July 1.

 

Navigating Communication and Conflict De-Escalation – Live Webinar May 29

This program is for any professional who works in a medical office setting and/or any professional who works directly with the public. In this session, we will explore why conflict occurs and the different types of response to the event. We will then take things a step further and review tactics/strategies that can be used in the workplace to manage these intense moments that keep our team supported and safe. Join us for this interactive session with open discussion of the true challenges and practical approaches to better protect us (physically and psychologically) while we resolve conflict. For more information, please visit the Southern Regional AHEC Courses and Events Catalog.