Veterans Day 2024 Holiday and Checkwrite Schedule

The NCTracks Call Center will be closed on Monday, Nov. 11, 2024 in observance of the Veterans Day holiday. The Pharmacy Prior Approval Unit will be open holiday hours from 7:00 a.m. to 6:00 p.m.

In keeping with the published 2024 checkwrite schedule, due to the federal holiday, the checkwrite will be on Wednesday, Nov. 13, 2024. The posting and availability of funds to provider bank accounts will depend on the provider’s financial institution. Bank of America customers should see their payments in their accounts on the day that the EFT is processed, which will be Thursday Nov. 14, 2024. Providers who bank at other financial institutions should see payments the business day following the date that the EFT is processed, which will be Friday Nov. 15, 2024 in the afternoon. Some may post sooner.

The 2024 checkwrite schedule can be found under Quick Links on the provider portal home page.