Attention Pharmacies: GLP-1 Claims Issue
Attention pharmacies: Due to a system error ranging from Sept. 19 to Sept. 22, 2025, some point-of-sale claims for GLP-1 weight loss drugs (Zepbound, Wegovy, Saxenda) were denied in error. If your pharmacy submitted a claim for these weight loss drugs, please resubmit your claims for processing as soon as possible. All impacted claims must be re-submitted by Sept. 30, 2025. We apologize for any inconvenience.