Important Update for Taxonomies No Longer on the Provider Permission Matrix

The North Carolina Department of Health and Human Services (NCDHHS) recently discovered some providers have continued using taxonomies that are no longer present on the Provider Permission Matrix (PPM). These taxonomies include:

• 3747A0650X Technician Attendant Care Provider
• 261QR0401X Clinic/Center Rehabilitation, Comprehensive Outpatient Rehabilitation Facility (CORF)
• 374700000X  Technician
• 313M00000X Nursing Facility/Intermediate Care Facility
• 207S00000X  Medical Genetics

To prevent a possible interruption in services, providers must ensure there is at least one additional active taxonomy on their NCTracks provider record for each active service location wherein one of the above taxonomies remain active. Enrolled providers may add an additional taxonomy to their record at no cost with a Managed Change Request (MCR). The criterion for provider enrollment by taxonomy is displayed on the Provider Permission Matrix, available on the NCTracks Provider Enrollment webpage.

In addition, a change will be made to the NCTracks Provider Portal to prevent providers from reinstating previously end-dated taxonomies no longer applicable to NCDHHS programs through enrollment, re-enrollment, re-verification or manage change request applications.

Contact

• NCTracks Call Center: 1-800-688-6696
• Provider Ombudsman: 1-866-304-7062