Welcome to NCTracks

NCTracks is provided as a service for North Carolina's health care providers and consumers as part of the new, multi-payer Medicaid Management Information System. NCTracks provides easy access to benefit information for recipients and easy-to-use features for providers. The NCTracks system supports electronic processing of various queries and transactions such as recipient eligibility verification, prior approval requests, claims submission, personalized secure messages, and electronic Remittance Advice reports. NCTracks maximizes technology to increase the provider's administrative efficiency through paperless processing and other advanced features of the new system.