NCTracks
Browser Support
NCTracks content has been built using code compliant with World Wide Web Consortium (W3C) standards. Standards-compliant code allows NCTracks to be compatible with the majority of modern web browsers, and ensures forward compatible browser support.
For best results, we recommend using one of our fully supported browsers. See our supported browser list below. If you encounter a compatibility issue with a supported browser, please let us know.
| Browser Vendor | Version | Supported? | Update Link |
|---|---|---|---|
| * IE8 and IE9 are supported on MS Windows Vista and 7 (1) Not officially supported but generally works with NCTracks. By default, Google Chrome is set for automatic software updates. | |||
| Microsoft Internet Explorer | 6.x | No | |
| 7.x | No | ||
| 8.x | Yes* | ||
| 9.x | Yes* | ||
| Mozilla Firefox | 2.x - 9.x | No | |
| 10.x - 19.x | Yes | ||
| Google Chrome | 14+ | (1) | |
NCTracks Secure Portal is designed for a minimum screen resolution of 1024x768.
Other Required Software
Adobe Reader
To view the Remittance Advice, letters, forms, Companion Guides, and other documentation, users will need to have Adobe Reader installed on their computer. The minimum version required is Adobe Reader 9.5.
Java and Flash Player
To use all of the features of SkillPort, the NCTracks Learning Management System, users will need to have Java and Flash Player installed on their computer. The minimum version requirements are:
- Java/JRE 1.5
- Flash Player 10.1
Microsoft Word and Excel
To view certain files on NCTracks, and to prepare files to upload to NCTracks, users may need to have Microsoft Word and Excel (or the equivalent open source software). The minimum version required is Microsoft Office 2007.
Hardware and Connectivity
For the best portal experience, it is recommended that users access the NCTracks system using a high-speed internet connection and computers with a minimum of a Pentium 4+ processor or AMD equivalent. The speed and reliability of the internet connection will affect the performance and response time experienced by users of the portal.