Provider Permission Matrix Updates

The following changes to the Provider Permission Matrix were made to align the taxonomy’s assigned categorical risk level, additional screening requirements and federal fee. These changes will take effect on June 1, 2025.

• Home Health Agencies (251E00000X) have a high categorical risk level, requiring a site visit.  Providers will be prompted to respond to questions regarding any previous site visit, or be contacted to schedule a site visit, in their future NCTracks applications.
• Community Based Residential Treatment Facility; Mental Illness (320800000X) has a limited categorical risk level and will no longer require payment of the federal fee. In-Home Supportive Care (253Z00000X) providers have a high categorical risk level and must be assessed for payment of a federal fee. Providers will be prompted to respond to questions regarding payment of the federal fee in their future NCTracks applications. This change is applicable to all enrollment types.

The Provider Permission Matrix, Instructions job aid and a list of Federal Fees & NC Enrollment Fees by Year are available on the NCTracks Provider Enrollment webpage.

Contact

• NCTracks Call Center: 1-800-688-6696
• Provider Ombudsman: 1-866-304-7062