Updated Zoom Links for Upcoming Provider Training

The following provider training courses have updated zoom links. Please use the links in this message to access the zoom meetings:

Fingerprint Application Required

Thursday, August 17, 2023, 9:30 a.m. – 11:30 a.m.   

This course will guide the user on completing the Fingerprinting Required application process in NCTracks. At the end of training, you will be able to:

  • Identify the provider types that are required to complete the fingerprinting application.
  • Understand the notification process.
  • Navigate NCTracks Provider Portal to complete and submit a fingerprinting application.

Meeting Information

Follow the steps below for audio and visual access to the Zoom online training sessions: 

1.   Dial US Toll Free 833-568-8864

2.   Enter meeting ID 161 658 5760

3.   Press the # key 

4.   Enter meeting passcode 0941205730

5.   From an internet browser, enter the URL:

 https://gdit.zoomgov.com/j/1616585760?pwd=cnpHbTd0ckNKZXJ1R3R5eDdudFVDZz09

Providers may choose to use the computer audio instead of dialing in

 

Create and Submit Prior Approval for DME

Thursday, August 17, 2023, 1:00 p.m. – 3:00 p.m.  

The e-signature process allows the requesting provider to answer all of the questions related to the recipient's medical status when they enter a prior approval (PA) request on the Provider portal. The PA request will then be sent to the prescribing provider for review and the providing provider will sign an attestation statement saying that he/she is in agreement with the information entered by the requesting provider. At the end of training, you will be able to:

  • Assign a user role to a provider.
  • Assign a DME PA request to the prescribing provider.
  • Assign a Home Health Supply PA request within NCTracks provider portal message center.
  • Access the notification of the PA request within the NCTracks provider portal message center.
  • Accept a PA request and confirm with an electronic signature.
  • Reject a PA request and send back to the requesting provider.
  • Revise a PA Request and re-assign to the prescribing provider.

Meeting Information

Follow the steps below for audio and visual access to the Zoom online training sessions: 

1.   Dial US Toll Free 833-568-8864

2.   Enter meeting ID 160 010 5264

3.   Press the # key 

4.   Enter meeting passcode 6101527863

5.   From an internet browser, enter the URL:

https://gdit.zoomgov.com/j/1610105264?pwd=OXBHYlNoZTkxcy96bDg0VHlPTWh1QT09

Providers may choose to use the computer audio instead of dialing in

Training Enrollment Instructions

Providers can register for these courses in SkillPort, the NCTracks Learning Management System. Log onto the secure NCTracks Provider Portal and click Provider Training to access SkillPort. Open the folder labeled Provider Computer-Based Training (CBT) and Instructor Led Training (ILT). The courses can be found in the sub-folder labeled ILTs: Remote via WebEx (although this is the sub-folder name, please note that, as previously mentioned, courses will now be conducted via Zoom and not WebEx).

Refer to the Provider User Guides & Training page of the public provider portal for specific instructions on how to use SkillPort. The Provider Training Tool Kits page also includes a quick reference regarding Java, which is required for the use of SkillPort.