348 Search results for "portal"

  1. General Receiving, Missing, or Past Year 1099 FAQs

    • Category: 1099 FAQs

    ... it a Manage Change Request in the secure provider portal to update your address. Providers are enco...

  2. Provider Newsletters

    • Category: Provider Communication

    ... o posted as announcements in the NCTrack Provider Portal. To subscribe to receive future newslett...

  3. Provider Communication

    • Category: Providers

    ... des announcements posted to the NCTracks Provider Portal as well as provider newsletters distributed...
    Provider Portal Issue - Error Message DJ Gateway
    NC Health Choice Removed from NCTracks Provider Portal; Draft Applications will be Deleted
    ... ue with Recipient Eligibility Inquiry on Provider Portal
    ... ue with Recipient Eligibility Inquiry on Provider Portal
    NCTracks Provider Portal Technical Issue
    ... hose respective webpages in the NCTracks Provider Portal, using the links on the left, or the main P...
    ... COVID-19 #229: Direct Care Worker Eligibility and Portal Guidance Clarifications
    ... hose respective webpages in the NCTracks Provider Portal, using the links on the left, or the main P...
    Issue with Logging into NCTracks Secure Portal
    Issue with Logging into NCTracks Secure Portal Resolved
    Issue with NCMMIS Operation Portal User Login Resolved
    ... hose respective webpages in the NCTracks Provider Portal, using the links on the left, or the main P...
    ... hose respective webpages in the NCTracks Provider Portal, using the links on the left, or the main P...
    Secure Provider Portal Functionality Restored
    ... unavailable" message when accessing the provider portal.
    ... unavailable" message when accessing the provider portal.
    ... hose respective webpages in the NCTracks Provider Portal, using the links on the left, or the main P...
    ... sage Center Inbox on the secure NCTracks provider portal. These forms have the appropriate case numb...
    ... ved - NPI Displayed In Re-Verification Section on Portal
    ... when they log in to the secure NCTracks Provider Portal, the tabs normally seen at the top of the s...
    Issue with Provider Portal Tabs
    ... s normally seen at the top of the Secure Provider Portal screen not appearing has been resolved. Pro...
    Issue with Provider Portal Tabs Resolved
    Checkwrite Payment Information Not Available on Portal
    Issue with Checkwrite Payment Information Not on Portal Resolved
    ... hose respective webpages in the NCTracks Provider Portal, using the links on the left, or the main P...
    ... : Online Submission through the NCTracks Provider Portal The 2017 Medicaid Bulletins webpage includ...
    New Provider Portal Inquiries for Dental, Optical, DME/O&P, and Physician Fluoride Varnish Benefit L...
    ... ouncement will be posted on the NCTracks provider portal when the system updates are completed. Unt...
    ... ter. Providers are encouraged to use the NCTracks portal at www.nctracks.nc.gov or the Automated Voi...
    ... Questions, can be found on the NCTracks Provider Portal, using the link below.
    ... approval requests on the secure NCTracks provider portal. This issue has been resolved.
    ... Resolved - Providers Receiving Error Messages on Portal
    ... s an update to the article posted on the provider portal on January 24.] Effective January 1, 2017,...
    ... tted electronically through the NCTracks Provider Portal or through a batch X12 transaction. Provide...
    ... see their Remittance Advice (RA) in the Provider Portal Message Center when they log in. The issue ...
    ... eligibility or paid claim history on the provider portal has been resolved.
    Provider Portal Inquiry Issue Resolved
    Upload Documents in NCTracks Provider Portal
    ... he Electronic Document Viewer within the Provider Portal. The NCTracks technical team researched and...
    ... not sure where to find something on the provider portal? NCTracks Back to Basics provides links to ...
    Provider Portal Referral Option No Longer Available
    ... en checking recipient eligibility in the Provider Portal has been resolved. Providers can now resume...
    ... en checking recipient eligibility in the Provider Portal. Our technical team is working to resolve t...
    ... w Provider Permission Matrix on NCTracks Provider Portal
    Claim Issue With NCTracks Provider Portal
    ... e "Payment History" screen on the secure provider portal are receiving the error message, "Object re...
    Issue with Payment History on Provider Portal
    ... e "Payment History" screen on the secure provider portal reported receiving the error message, "Obje...
    Issue Resolved with Payment History on Provider Portal
    ... ge when logging into the secure NCTracks provider portal. In addition to the error message, the tabs...
    Error Message When Logging Into Provider Portal Resolved
    Issue Resolved with Error Message on Provider Portal
    Provider Portal Issue Resolved
    Provider Portal Issue Continues, Fix in Progress
    Issue With Provider Portal
    ... hose respective webpages in the NCTracks Provider Portal, using the links on the left, or the main P...
    ... hen submitting claims through the secure provider portal. The error message stated "Error summary ye...
    Issue Resolved - Submitting Claims via Portal
    ... hen submitting claims through the secure provider portal. The error message states "Error summary ye...
    Update on Issue Submitting Claims via Portal
    ... ter. Providers are encouraged to use the NCTracks portal at www.nctracks.nc.gov or the Automated Voi...
    ... roval (PA) requests through the NCTracks Provider Portal. Fax and mail are no longer options to subm...
    ... Automated Voice Response System (AVRS), provider portal, and the X12 270/271 transaction. Provid...
    ... ue when logging into the secure NCTracks Provider Portal. When attempting to log in, an error messag...
    Issue Logging Into NCTracks Provider Portal
    ... ter. Providers are encouraged to use the NCTracks portal at www.nctracks.nc.gov or the Automated Voi...
    ... Voice Response System (AVRS), the secure provider portal, and the X12 270/271 transactions. With ...
    ... Questions, can be found on the NCTracks Provider Portal. (See link below.)
    ... and logo in correspondence, the NCTracks provider portal, and other materials. All NCTracks contacts...
    ... idelines, and Forms page of the NCTracks Provider Portal. (See link below.) Mail the completed form ...
    ... ers trying to access claim status on the Provider Portal. Our technical team is working is working t...
    ... ers trying to access claim status on the Provider Portal yesterday. This issue is now resolved.
    ... sage Center Inbox on the secure NCTracks provider portal. The error message read "Error: Document co...
    ... NCTracks will have a new feature on the provider portal – the Enrolled Practitioner Search. This fe...
    The System Requirements for use of the NCTracks portals have been updated to reflect the most curren...
    ... CP information using the secure NCTracks Provider Portal or the Automated Voice Response System (AVR...
    ... arched. An update will be posted on the provider portal when more information is available.
    ... not sure where to find something on the provider portal? NCTracks Back to Basics provides links to ...
    ... y regarding slowness within the NCTracks Provider Portal and users unable to sign in has been resolv...
    Issue Resolved - NCTracks Provider Portal
    ... roviders has been posted to the NCTracks Provider Portal and the NC Division of Medical Assistance (...
    ... on the OPR FAQs webpage on the NCTracks provider portal. (See link below)
    ... des and Training section of the NCTracks Provider Portal. (See link below.) The fact sheet is intend...
    ... ity. Consequently, links on the NCTracks Provider Portal login that were redirecting back to NCID ha...
    ... An update will be posted on the NCTracks provider portal when more information is available.
    ... olution. An update will be posted on the provider portal when more information is available.
    ... ble" message when accessing the NCTracks provider portal. During this weekend's maintenance window, ...
    ... s issue. An update will be posted on the provider portal when more information is available.
    When submitting claims through the NCTracks portal, some providers have reported that the option to ...
    ... ssing when submitting claims through the NCTracks portal. This issue has been resolved. Affected p...
    ... e Resolved: Adding Ordering Provider to Claims on Portal
    ... hose respective webpages in the NCTracks Provider Portal, using the links on the left, or the main P...
    ... rs had reported an issue with the secure Provider Portal. Providers were able to login to the porta...
    Issue Resolved With Provider Portal
    ... n be requested online using the NCTracks Provider Portal. For details, see below.
    ... 271 X12 transaction, the NCTracks secure provider portal, and the Automated Voice Response System (A...
    ... ter. Providers are encouraged to use the NCTracks portal at www.nctracks.nc.gov to send us an email ...
    ... iders are encouraged to use the NCTracks Provider Portal or the Automated Voice Response System (AVR...
    ... iders are encouraged to use the NCTracks Provider Portal or the Automated Voice Response System (AVR...
    ... uestions regarding 1099s on the NCTracks Provider Portal. (See link below.) Please consult this FA...
    ... change have been posted on the NCTracks Provider Portal. (See links below.) Previously, individ...
    ... anage Change Request (MCR) on the secure provider portal. The error message states "Unable to Retri...
    ... r Change Process webpage on the NCTracks Provider Portal. (See link below.) The new page is access...
    ... quests, or otherwise access the NCTracks Provider portal regularly, this will not be a problem. How...
    ... g 1099s has been updated on the NCTracks Provider Portal. (See link below.) Please consult this FA...
    ... Fact Sheet is available on the NCTracks Provider Portal (see link below) that explains the key feat...
    ... equently Asked Questions on the NCTracks Provider Portal.
    ... Tracks. (See the System Requirements page on the portal for a list of supported browsers.) An upda...
    ... er. Providers are encouraged to use the NCTracks portal or the Automated Voice Response System (AVR...
    ... send out an announcement and update the Provider Portal.
    ... keying a claim into the secure NCTracks provider portal. For providers using the browser Internet ...
    ... ng and submitting claims into the secure Provider Portal, particularly when entering information in ...
    Issue Keying Claims Into Provider Portal
    ... s and new enrollment applications on the Provider Portal. Our technical team is working is working t...
    ... n be requested online using the NCTracks Provider Portal. For details on how to request a site visit...
    ... nd claims submitted through the NCTracks Provider Portal, but were not applied to initial claims sub...
    ... al (PA) requests keyed into the NCTracks Provider Portal. Previously, a diagnosis code could be ent...
    ... d - Entering diagnosis codes on claims and PAs in portal
    ... going to the Provider Communications page on the portal (see link below) and clicking in the upper ...
    ... sage Center Inbox in the secure NCTracks Provider Portal with a link to access the report. This is ...
    ... sage Center Inbox on the secure NCTracks Provider Portal. The notice is mailed and posted when recr...
    ... y Asked Questions (FAQs) on the NCTracks Provider Portal, including: Manage Change Request FAQs –...
    ... CP information using the secure NCTracks Provider Portal or the Automated Voice Response System (AVR...
    ... o the Message Center Inbox on the secure provider portal. The Request for Additional Information let...
    ... anage Change Request (MCR) on the secure Provider Portal. This issue is intermittent. Providers ...
    ... osters) from CSC via the secure NCTracks provider portal. Previously this information was mailed to ...
    ... the Quick Links on the right side of the Provider Portal home page. (See link below)
    ... issue. An update will be posted on the provider portal when more information is available.
    ... issue. An update will be posted on the provider portal when more information is available.
    ... Note that screen shots from the secure Provider Portal and the Remittance Advice both often contai...
    ... ponse System (AVRS), the NCTracks secure Provider Portal, and the 270/271 X12 transaction for servic...
    ... be, go to the Provider Communications page on the portal (see link below), click on the link in the ...
    ... d claim status information on the secure provider portal.
    ... d claim status information on the secure provider portal.
    ... d Management page of the secure NCTracks Provider Portal to complete a Manage Change Request (MCR) o...
    ... sage Center Inbox on the secure NCTracks Provider Portal. The message will contain a link to the PS...
    ... anage Change Request (MCR) on the secure provider portal. The error message states "Unable to Retrie...
    ... hose respective webpages in the NCTracks Provider Portal, using the links on the left, or the main P...
    ... An update will be posted on the NCTracks Provider Portal when more information is available.
    ... verification response for the AVRS, the Provider Portal, and the 271 X12 transaction. The specific ...
    ... re will be a new webpage on the NCTracks Provider Portal that will enable providers to change their ...
    ... onal claims, either through the NCTracks Provider Portal or as an 837P X12 transaction. (The excepti...
    ... able as transactions are submitted via POS or the portal.
    ... features available when using the secure NCTracks portal? If you want to know more about the purpos...
    Getting Help in the NCTracks Portal
    ... e NCTracks website should use the secure Provider Portal. The Office Administrator for the provider...
    Using Provider Portal to Inquire on Recipient Eligibility
    ... the Quick Links on the right side of the Provider Portal home page. (See link below)
    ... us of these forms on the secure NCTracks Provider Portal. Moreover, denial letters are mailed to th...
    ... ent System. Logon to the secure NCTracks Provider Portal and click the “Provider Training” button to...
    ... m busy message when accessing the secure Provider Portal earlier today. This issue has now been res...
    Issue Resolved: Accessing Secure Provider Portal
    ... User Guide and Training Page of NCTracks Provider Portal. (See link below) The Medicaid Resoluti...
    ... us of these forms on the secure NCTracks Provider Portal. Moreover, denial letters are mailed to th...
    ... r's NCTracks Message Center Inbox in the provider portal, with a link to a screen that enables the p...
    ... onal claims, either through the NCTracks Provider Portal or as an 837P X12 transaction. The exceptio...
    ... ick Links on the home page of the public Provider Portal. The Issues List is updated at least once ...
    ... sage Center Inbox in the secure NCTracks Provider Portal on Friday, August 22.
    ... on can be verified in NCTracks using the provider portal, the Automated Voice Response System (AVRS)...
    ... ble" message when accessing the NCTracks provider portal.
    ... bpage was recently added to the NCTracks Provider Portal to assist providers with understanding the ...
    New NCTracks Glossary of Terms on Provider Portal
    ... bpage was recently added to the NCTracks Provider Portal to give providers a single location to find...
    New Adjustments and Refunds Page on Provider Portal
    ... als, and Guidelines page of the NCTracks Provider Portal. (See link below) If you have any quest...
    ... mation document under Quick Links on the Provider Portal home page. (See link below.) Regular and ...
    ... s (FAQs) have been added to the NCTracks Provider Portal, based on recent provider training sessions...
    ... als, and Guidelines page of the NCTracks Provider Portal. (See link below) Additional updates will...
    ... webpages have been added to the NCTracks Provider Portal. A Claims page has been added to give prov...
    New Claims and Secondary Claims Pages on Provider Portal
    ... r's NCTracks Message Center Inbox in the provider portal, with a link to a screen that enables the p...
    ... h is posted under the Quick Links on the Provider Portal home page. (See link below)  The Issues Li...
    ... h is posted under the Quick Links on the Provider Portal home page. (See link below)  The Issues Li...
    ... hospital) has been added to the NCTracks Provider Portal: • How to Affiliate an Individual Provid...
    ... y Asked Questions (FAQs) on the NCTracks Provider Portal related to updating Office Administrator in...
    ... r's NCTracks Message Center Inbox in the provider portal, with a link to a screen that enables the p...
    ... nage Change Request (MCR) process on the provider portal to add, change or remove the "Doing Busines...
    ... onal claims, either through the NCTracks Provider Portal or as an 837P X12 transaction. The exceptio...
    ... approval (PA) requests via the NCTracks Provider Portal is not clicking the “Add” button for attach...
    ... hments When Submitting Claims and PA via Provider Portal
    ... y Asked Questions (FAQs) on the NCTracks Provider Portal. (See link below.) It includes some exist...
    ... rollment have been added to the NCTracks Provider Portal: • How to Enroll in North Carolina Medic...
    New User Guides Added to the Provider Portal
    ... posted under Quick Links on the NCTracks Provider Portal home page. (See link below.) The list inclu...
    Issues List Posted to Provider Portal
    ... nge Request (MCR) in the secure NCTracks Provider Portal immediately to ensure that there will be no...
    The portal errors previously reported have been resolved. This includes "IP Gateway" and "Input str...
    Portal Errors Resolved
    ... tandards, and affect the secure NCTracks Provider Portal, HIPAA X12 transactions, and the Automated ...
    ... nge Request (MCR) in the secure NCTracks Provider Portal immediately to ensure that there will be no...
    ... below: Logon to the secure NCTracks Provider Portal and click Provider Training to access Skill...
    ... o the Message Center Inbox of the secure provider portal, the next to last page (immediately precedi...
    ... nt System. Logon to the secure NCTracks Provider Portal and click Provider Training to access Skill...
    ... ter. Providers are encouraged to use the NCTracks portal at www.nctracks.nc.gov or the Automated Voi...
    ... ter Sunday, if you review your claims via the web portal, you will begin seeing the reprocessed clai...
    ... anage Change Request (MCR) on the secure provider portal. The error message states "Unable to Retri...
    ... des and Training section of the NCTracks Provider Portal. (See link below.) The fact sheet is inte...
    ... Partner Information page of the NCTracks Provider Portal. (See link below.)
    ... a claim specific basis. As noted in the Provider Portal announcement (see link below), Medicare cro...
    ... nge Request (MCR) in the secure NCTracks Provider Portal immediately to ensure that there will be no...
    Due to the recent portal issue with NCTracks, the Call Center will remain open until 6:00 p.m. on Th...
    ... ng 1099s has been posted to the NCTracks Provider Portal. (See link below.) Please consult this FA...
    ... st to their qualifications on the Attestation web portal. The link to the portal on the DMA website...
    ... uestions, will be posted to the NCTracks Provider Portal next week.
    ... anagement section of the secure NCTracks provider portal.  Please note that when adding a new servic...
    ... claim is submitted through the NCTracks Provider Portal) or faxed to 919-851-4014.
    ... mation document under Quick Links on the Provider Portal home page. (See link below)
    ... n Frequently Asked Questions page of the provider portal. The FAQ for Secondary Claims (Crossovers)...
    ... the Quick Links on the right side of the Provider Portal home page. (See link below)
    ... the Quick Links on the right side of the Provider Portal home page. (See link below)
    ... ted to the Provider Training page of the Provider Portal. The recording will be posted to SkillPort...
    ... e Provider Training button in the secure Provider Portal. The workshop will be recorded and posted ...
    ... e a prior approval request in the secure provider portal, at the end it will prompt if you want to u...
    ... ues with submitting applications via the NCTracks portal. This includes enrollment, re-enrollment, r...
    ... age Change Requests and Other Applications on the Portal
    ... Request or new enrollment in the secure Provider Portal, the system validates the address against t...
    ... ubmit verification documents through the Provider Portal. For these providers, the deadline would ...
    ... billed electronically to NCTracks, either on the portal or as a batch electronic claims transaction...
    ... , DPH, and ORHCC, has been posted to the Provider Portal home page under Quick Links. The revised d...
    ... (FAQs) on the Prior Approval page of the provider portal for a complete list of status codes and def...
    ... er 10, you may find that buttons on some provider portal screens are not visible or do not function ...
    ... ubmit verification documents through the Provider Portal. The letter stated that failure to respon...
    ... News Feed. Log into the NCTracks secure Provider Portal and click on the link for "Subscription Pre...
    ... Guides and Training page of the NCTracks Provider Portal. (See link below) Note that some provid...
    ... specific to DMA, has been posted to the Provider Portal home page under Quick Links. The revised d...
    ... eb page has been created on the NCTracks Provider Portal for User Guides, Fact Sheets, and Provider ...
    ... ge has been added to the public NCTracks Provider Portal. It contains links to the latest N.C. Divi...
    ... as designed and has been restored to the provider portal. Most of the draft claims and draft prior ...
    ... claims and PA functionality restored to provider portal
    ... rms. Requests submitted via the NCTracks provider portal do not have to be re-keyed into the system ...
    Submit Prior Approval Requests via NCTracks Portal or Use New PA Forms
    ... pproval (PA) functionality in the secure provider portal is not consistently performing as designed,...
    ... atus and Management button on the secure Provider Portal. (Access to the secure Provider Portal req...
    ... e Provider Training button in the secure Provider Portal to launch SkillPort, the NCTracks Learning ...
    ... als, and Guidelines page of the NCTracks Provider Portal. (See link below) The tutorial provides s...
    ... Fact Sheet is available on the NCTracks Provider Portal (see link below) that explains some of the ...
    ... batch/X12 claims electronically (not via the web portal) you will need to use the service facility ...
    ... day. All claims keyed into the NCTracks Provider Portal are also being processed as they are receiv...
    ... al claims submitted through the NCTracks Provider Portal involves Admission Date and Admission Hour....
    Common billing error on Institutional portal claims - Admit Date and Hour
    Access to the NCTracks Provider Portal is a two step process. The first is to obtain an NCID. (If ...
    ... a provider. Why am I being sent to the Recipient Portal?
    ... n have been processed. Requests submitted via the portal or by phone are being processed. The prior ...
    ... found in claims keyed into the NCTracks Provider Portal involves the taxonomy code associated with ...
    ... endering provider taxonomy code - Common error in portal claims
    ... out all the features of the new NCTracks Provider Portal.
    As of 2:30 a.m. this morning, the NCTracks portal is back online and available for accepting provide...
    The NCTracks portal is currently down. We are working to resolve the issue and get it back up and ru...
    NCTracks Portal Unavailable
    ... o posted as announcements in the NCTrack Provider Portal. To subscribe to receive future newslett...
    ... hose respective webpages in the NCTracks Provider Portal, using the links on the left, or the main P...

  4. Claims

    • Category: Providers

    ... ctronically, either through the NCTracks Provider Portal or as an ASC X12 transaction. (See the Tra...
    ... Guides and Training page of the NCTracks provider portal.
    ... e Provider Training page on the NCTracks Provider Portal.

  5. Provider User Guides & Training

    • Category: Providers

    Secure Provider Portal
    Secure Provider Portal

  6. Prior Approval

    • Category: Providers

    ... t PA requests is online via the NCTracks Provider Portal. However, providers can also submit some...
    ... requests for visual aids in the NCTracks Provider Portal. The majority of these requests are auto ap...
    ... r approval (PA) requests in the NCTracks Provider Portal, the Request Begin Date should be the curre...
    ... d to the Fact Sheet page of the NCTracks Provider Portal. (See link below.) The DMA-0100 - Physici...
    ... approval request via the secure NCTracks Provider Portal or fax/mail the request to NCTracks. Provi...
    ... oval (PA) request on the secure NCTracks Provider Portal for a transplant, make sure you select the ...
    ... on the Prior Approval tab of the secure Provider Portal. As a work around for the missing EHDI dro...
    ... sage Center Inbox on the secure NCTracks Provider Portal are approval letters. Beginning September ...
    ... hen entering requests for visual aids via the web portal. Do not enter procedure codes, leave that ...
    ... the Prior Approval page of the NCTracks Provider Portal. (See link below) The NCTracks LTC team r...
    ... be several enhancements to the NCTracks Provider Portal entry of Prior Approval (PA) requests for H...
    ... a PA request is submitted via the secure Provider Portal. As of November 1, providers requesting...
    ... r approval (PA) requests in the NCTracks Provider Portal, the Request Begin Date should be the curre...
    ... proval request) in their secure NCTracks Provider Portal Message Center Inbox. They are receiving t...
    ... proval request) in their secure NCTracks Provider Portal Message Center Inbox. They were receiving ...
    ... of Prior Approval Requests Submitted via NCTracks Portal
    ... Validation of PA Requests Submitted via NCTracks Portal
    ... Fact Sheet on the Fact Sheet page of the Provider Portal.
    ... Fact Sheet on the Fact Sheet page of the Provider Portal.  
    ... st is to key it directly into the secure Provider Portal. If you must mail or fax a PA request, use ...
    ... has been keyed into the secure NCTracks Provider Portal. Neither of these forms can be used to crea...

  7. NCTracks Announcements

    • Category: Home

    General Announcements for the NCTracks public web portal.

  8. PHP Materials

    • Category: State and Fiscal Agent Operations Users

    PHP Inbound Datasheet PHP Operations Portal Access

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