Attention: State Operations Users November 2022 State Training Schedule Now Available

Registration is open for the November 2022 instructor-led training courses listed below. Slots are limited. NCTracks Zoom courses can be attended remotely from any location with a computer and internet connection. Please note that as of Jan. 1, 2021, training will be conducted through Zoom; individualized meeting information has been created for each course. Please see the Training Enrollment Instructions section below for registration details.

NLI - State Refresher Training

Tuesday, Nov. 15, 2022, 2:00 p.m. – 4:00 p.m.

This course will guide authorized users through the provider application process. At the end of training, authorized users will be able to:

  • Submit an NLI request
  • Identify NCTracks operations contact center’s responsibility
  • Identify NCTracks functional area subject matter expert’s (SME) responsibility
  • Search for NLIs within the operations portal

Meeting Information

Follow the steps below for audio and visual access to the Zoom online training session:

  1. Dial US Toll-Free: 833-568-8864
  2. Enter meeting ID: 160 358 8606
  3. Press the # key
  4. Enter meeting passcode: 8687327738
  5. From an internet browser, enter the URL https://gdit.zoomgov.com/j/1603588606?pwd=a1lrclZHQiszNFN2M2p1R0hMVUxPZz0

Providers may choose to use the computer audio instead of dialing in.

Report2Web – State Refresher Training

Thursday Nov. 17, 2022, 1:00 p.m. – 3:00 p.m.

At the end of training, authorized users will be able to do the following:

  • Log into Report2Web
  • Navigate through Report2Web
  • Review file formats
  • Open a file
  • Understand versions and dates of reports
  • Search and filter
  • Print and export reports

Meeting Information

Follow the steps below for audio and visual access to the Zoom online training session:

  1. Dial US Toll-Free: 833-568-8864
  2. Enter meeting ID: 160 109 5090
  3. Press the # key
  4. Enter meeting passcode: 5740526293
  5. From an internet browser, enter the URL https://gdit.zoomgov.com/j/1601095090?pwd=L0RueVg5OTJpbkhaR0JFVzFSTnF4QT09

Providers may choose to use the computer audio instead of dialing in.

Training Enrollment Instructions

State operations users can register for these courses in SkillPort, the NCTracks Learning Management System. Log onto the secure NCTracks Operations Portal and click the Other tab to select Learning Management System. Once in SkillPort, select State Operations Training under Catalog and open the appropriate folder labeled ILT Remote via WebEx (although this is the sub-folder name, please note that, as previously mentioned, courses will now be conducted via Zoom and not WebEx).

Refer to the Quick Links on the public State and Fiscal Agent Operations Users home page for detailed instructions on how to use SkillPort.