NCTracks
Attention: Dental and Orthodontic Providers Dental and Orthodontic Provider Training Available in October
Rounding out the training opportunities in October are two instructor-led training courses specific to dental and orthodontic providers that will be held at the CSC facility in Raleigh. The courses involve hands-on training and will be limited to 45 participants each. Following are details on the courses, the dates and times they are being offered, and instructions for how to enroll:
Wednesday, October 15 - 9:30 a.m. to 12:00 p.m. - Prior Approval - Dental and Orthodontic
This course will cover submitting Prior Approval (PA) Requests for Dental and Orthodontic procedures to help ensure compliance with Medicaid clinical coverage policy and medical necessity. It will also cover Prior Approval Inquiry to check on the status of the PA Request.
Wednesday, October 15 - 1:00-4:00 p.m. - Submitting Dental and Orthodontic Claims
This course will focus on how to submit Dental and Orthodontic Claims via the NCTracks Provider Portal. At the end of training, providers will be able to enter Dental and Orthodontic claims, save a Draft claim, use the Claims Draft Search tool, submit a claim, and view the results of a claim submission.
Dental and Orthodontic providers can register for these courses in SkillPort, the NCTracks Learning Management System. Logon to the secure NCTracks Provider Portal and click Provider Training to access SkillPort. Open the folder labeled Provider Computer-Based Training (CBT) and Instructor Led Training (ILT). The courses can be found in the sub-folder labeled ILTs: On-site. (Refer to the Provider Training page of the public Provider Portal for specific instructions on how to use SkillPort.)