New User Guide for Entering Dental PA in NCTracks

A new User Guide, “How to Enter a Dental or Orthodontic Prior Approval in NCTracks�, has been posted to the Provider Portal on the Provider User Guides and Training page. The new User Guide provides specific step-by-step instructions to assist providers in entering dental prior approval requests into the NCTracks Provider Portal. (See link below) Each step in the process is explained in detail, from selecting the correct PA type to uploading attachments. The portal is the fastest way to submit a prior approval request and the new User Guide is intended to help facilitate that process for dental and orthodontic providers.