Orthodontic Providers Reminder of Orthodontic PA Helpful Hints Class on Thurs July 19

This is a reminder that registration is open for an instructor-led training course specifically for orthodontic providers that will be held this week. It is a WebEx course that can be attended remotely from any location with a telephone, computer and internet connection. Following are details on the course, including how to enroll.

Ortho Helpful Hints (WebEx)

  • Wednesday, July 19 - 1:00 p.m. to 3:00 p.m.

This course discusses some helpful tips to remember when submitting an Orthodontic Prior Approval. Note: This course will not provide instructions on how to submit an Orthodontic Prior Approval. At the end of the training, providers will be able to:

  • Identify the three (3) methods of Prior Approval submission
  • Identify how to upload documents when submitting Prior Approvals via NCTracks or to existing Prior Approvals
  • Identify the most common errors when completing the American Dental Association form
  • Identify common errors that require requests for Prior Approval additional information
  • Request payment for orthodontic records
  • Submit Prior Approval for orthodontic treatment requiring orthognathic surgery
  • Use the Orthodontic Prior Approval attachment forms

Training Enrollment Instructions

Providers can register for the course in SkillPort, the NCTracks Learning Management System. Logon to the secure NCTracks Provider Portal and click Provider Training to access SkillPort. Open the folder labeled Provider Computer-Based Training (CBT) and Instructor Led Training (ILT). The courses can be found in the sub-folder labeled ILTs: Remote via WebEx.

Refer to the Provider Training page of the public Provider Portal for specific instructions on how to use SkillPort. The Provider Training page also includes a quick reference regarding Java, which is required for the use of SkillPort.