Calling the Pharmacy Prior Approval (PA) Number

The Pharmacy Prior Approval (PA) Unit of the NCTracks Call Center is open at 7:00 a.m. If you are calling the Pharmacy PA Number, 1-866-246-8505, before 8:00 a.m., you will need to press 1 to reach a Call Center Agent. (The same option is available on the main NCTracks Call Center number, 1-800-688-6696.)