NCTracks
Crossover Claims To Deny If Medicare Denies
Beginning November 1, 2015, if Medicare has denied a line on a crossover claim, NCTracks will also deny the line with Edit/EOB 01760 - MISSING MEDICARE LINE OTHER PAYER INFORMATION.
If the claim was denied by Medicare due to billing issues, the provider should submit a corrected claim to Medicare. Otherwise, refer to the User Guide “How to Indicate Other Payer Details on a Claim in NCTracks and Batch Submissions” on the Provider User Guides and Training page of the Provider Portal for information on the process for billing secondary claims to NCTracks.