New Application Withdrawal Option

Providers now have the option to withdraw an application using the Withdraw hyperlink located on the Status and Management page of their NCTracks record. The Withdraw hyperlink is located in the Submitted Application section in the Status column.

With this new option, providers who may need to withdraw an application may do so electronically, which relieves providers from having to upload a withdrawal request or submit one via email, fax or mail as before.

Prior to withdrawing the application, the system will prompt the provider with a dialog box containing the message: "Are you sure you want to withdraw your application?”

Once confirmation is submitted, the application will be immediately withdrawn.

Once withdrawn, an application cannot be pulled back for processing. Providers will be required to submit a new application, which may require a $100 application fee.

The electronic withdrawal process pertains to applications that are:

• In process

• In review

• Pending endorsement

• Returned

• Pending payment