Correction: Temporary Workaround Number for NCTracks Call Center Issue

This message is a correction to a previous message that stated some users calling into NCTracks were not able to connect to an agent. Callers will be able to access agents. The issue is impacting the Automated Voice Response System (AVRS) only:

Some callers are experiencing issues accessing the Automated Voice Response System (AVRS) for the NCTracks Call Center.

As a temporary workaround, if you experience issues with the published contact number, please use the following number:

NCTracks Automated Voice Response System (AVRS) - (919) 213-9212.