Effective July 1 Workaround Numbers No Longer Route to the NCTracks Call Center

In March, the NCTracks call center reported a carrier-related issue which caused calls not to be completed as dialed. As a workaround, NCTracks published two new telephone numbers with (318) area codes. The issue has been resolved by the carrier and beginning 7/1/2023, those two telephone numbers will no longer route to NCTracks. Please continue to use the posted numbers to contact the NCTracks Call Center (800-688-6696) or AVRS (800-723-4337).