Provider Training Opportunities for Week of July 17th

Registration is open for the instructor-led provider training courses listed below. Slots are still available. NCTracks Zoom courses can be attended remotely from any location with a computer and internet connection. Please note that as of Jan. 1, 2021, training will be conducted through Zoom; individualized meeting information has been created for each course. Please see the Training Enrollment Instructions section below for registration details. 

How to Add/Update Credentials for Providers

Wednesday, July 19, 2023, 9:30 a.m. – 11:30 a.m.  

This course will show authorized users how to add or update credentials on a provider’s record in NCTracks, including accreditations, certifications and licensure. After completing this course, authorized users will be able to: 

  • Add/update accreditation
  • Add/update certification 
  • Add/update license 

Meeting Information

Follow the steps below for audio and visual access to the Zoom online training session:

1.   Dial US Toll-Free: 833-568-8864

2.   Enter meeting ID: 161 465 0061

3.   Press the # key

4.   Enter meeting passcode: 8280935381

5.   From an internet browser, enter the URL https://gdit.zoomgov.com/j/1614650061?pwd=akN3S3VFT2pCTGpqa1diTVR3V2h2dz09

Providers may choose to use the computer audio instead of dialing in.

 

Submitting a Professional Claim

Wednesday, July 19, 2023 1:00 p.m.- 3:00 p.m.

This course will focus on how to submit a professional claim. At the end of training, an authorized user will be able to do the following:

  • Submit a professional claim
  • Save a draft
  • Use claims draft search
  • View results of a claim submission
  • Void and Replace paid claims

Meeting Information

Follow the steps below for audio and visual access to the Zoom online training session: 

1.   Dial US Toll-Free: 833-568-8864

2.   Enter meeting ID: 161 581 0824

3.   Press the # key 

4.   Enter meeting passcode: 8803505951

5.   From an internet browser, enter the URL https://gdit.zoomgov.com/j/1615810824?pwd=ay8vMTVnSFRtdUtjT01QYjZNdDVWdz09

Providers may choose to use the computer audio instead of dialing in.

 

Training Enrollment Instructions

Providers can register for these courses in SkillPort, the NCTracks Learning Management System. Log onto the secure NCTracks Provider Portal and click Provider Training to access SkillPort. Open the folder labeled Provider Computer-Based Training (CBT) and Instructor Led Training (ILT). The courses can be found in the sub-folder labeled ILTs: Remote via WebEx (although this is the sub-folder name, please note that, as previously mentioned, courses will now be conducted via Zoom and not WebEx).

Refer to the Provider User Guides & Training page of the public provider portal for specific instructions on how to use SkillPort. The Provider Training Tool Kits page also includes a quick reference regarding Java, which is required for the use of SkillPort.