Veterans Day and Thanksgiving Call Center Schedules

Veterans Day 2023 Holiday and Checkwrite Schedule

As a reminder, the NCTracks Call Center will be closed this Friday, Nov. 10 in observance of the Veterans Day holiday. (The Pharmacy Prior Approval Unit will be open holiday hours from 7:00 a.m. to 6:00 p.m.)

In keeping with the published 2023 checkwrite schedules, there will be no effect on the NCTracks checkwrite date.

The 2023 checkwrite schedule can be found under Quick Links on the provider portal home page.

Thanksgiving 2023 Holiday and Checkwrite Schedule

GDIT will observe the Thanksgiving holiday on Thursday, Nov. 23, and Friday, Nov. 24, 2023. The NCTracks Call Center will be closed both days. (The Pharmacy Prior Approval Unit will be open holiday hours from 7:00 a.m. to 6:00 p.m. on Thursday and Friday.)

The NCTracks checkwrite schedule is not affected by the Thanksgiving holiday.

The 2023 checkwrite schedule can be found under Quick Links on the provider portal home page.