EVV Process Updates for Vendors Coming Soon

Beginning Jan. 28, 2024 the electronic visit verification (EVV) process will be updated for vendors. Currently, vendors are able to update EVV fields using the same visit record after a claim has been paid. 

Starting Jan. 28 , 2024, vendors will need to use a new visit record each time an EVV is completed. If a visit record has already been used and a claim has been paid, the visit record will be rejected. 

Vendors will receive an error message when their update to an existing EVV record is rejected, but providers will not be notified. It will be the vendor’s responsibility to update their records accordingly.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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