Reminder- NC Medicaid is Launching Tailored Plans Today

Behavioral Health and Intellectual/Developmental Disabilities (I/DD) Tailored Plans launched statewide on July 1, 2024. Approximately 200,000 beneficiaries will be enrolled into Tailored Plans. The What Providers Need to Know: Part 1 – Before Tailored Plan Launch Fact Sheet offers information providers need to know about Tailored Plan launch.


Providers who want to participate in a Tailored Plan provider network should contact the Tailored Plan directly to discuss the process and requirements. Each Tailored Plan will have its own provider contract templates and processes.

Tailored Plan Contact Information
Alliance Health Email:  Phone: 919-651-8500
Partners Health Management


Phone: 877-964-1454, option 4, option 2
Trillium Health Resoures


Phone: 855-250-1539
Vaya Health


Phone: 866-990-9712, option 3

Providers are encouraged to review the Resources to Learn More About NC Medicaid’s Tailored Plans and the Fact Sheet for more information.