New Attestation Requirements for Individual Providers
Effective Sept. 28, 2025, NCTracks is implementing a new attestation process for Individual and Atypical Individual providers as part of initial enrollment, re-enrollment and reverification applications submitted through the secured provider portal of NCTracks. This change aligns with the National Committee for Quality Assurance (NCQA) standards.
New Attestation Requirement
- For initial and re-enrollment applications, the Individual practitioner will be required to complete an attestation before the application can be submitted for processing through NCTracks.
- The Office Administrator (OA), after completing the application, will be prompted to “Request Provider Attestation” which will generate a notification to the Individual provider via a secure link to the Individual provider’s email address listed on the application.
- To complete the attestation, the provider must confirm their identity by entering their National Provider Identifier (NPI)/Atypical number, date of birth, and the last four digits of their Social Security Number (SSN), then review the application and “Approve” or “Reject.”
- If the Office Administrator (OA) and Individual Provider are the same person (based on SSN), the provider can complete and submit the application directly.
- An email notification is sent to the OA when the attestation is completed, whether the Individual provider approves or rejects the application, allowing the OA to either correct and resend the application to the Individual provider for attestation, or submit the application.
- If the Individual provider attestation is not completed within 45 calendar days, the application will automatically abandon.
Important Notes
- Draft applications in the system at the time of implementation will be deleted.
- Providers should submit draft applications before Sept. 28, 2025, to prevent loss of data.
For questions, please contact the NCTracks Contact Center at 1-800-688-6696.
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