A Message from NCTracks on Behalf of NC Medicaid COVID-19 Weekly Webinar Series

Community Care of North Carolina, Inc. (CCNC) and North Carolina Area Health Education Centers (NC AHEC) are working together with North Carolina Department of Human and Health Services (NC DHHS) to help North Carolina’s healthcare providers address the challenge of the COVID-19 pandemic.

Featuring subject-matter experts from CCNC, NC AHEC and representatives of the NC DHHS, this weekly webinar series will address new options for telephonic and telehealth delivery of care for Medicaid beneficiaries, provide a one-stop location gathering the latest information from NC DHHS and the CDC and deliver practice support coaching to help practices implement new clinical workflows in response to the changing demands of COVID-19.

Webinars will be held on Thursdays from March 19 through April 23 at 5:30 p.m.

Register for the webinars in advance at https://zoom.us/webinar/register/WN_-B1t8DJXRoOfmZOrOR5LEw.

Agenda for the first webinar, March 19, 2020 at 5:30 p.m.:

  • Welcome
  • Webinar logistics
  • Brief COVID-19 Status Update
  • Overview of collaboration with NC Medicaid, CCNC and AHEC
  • Overview of Medicaid Policy Changes
  • Recommendations for documentation and workflow changes
  • Resources for providers/how to get help

We look forward to working together to help North Carolina’s dedicated healthcare professionals better serve their patients.

Information regarding COVID-19 for Medicaid providers is available at https://medicaid.ncdhhs.gov/about-us/coronavirus-disease-2019-covid-19-and-nc-medicaid.