Issue Resolved - Some Provider Records Suspended in Error

An issue was identified yesterday in which some provider records were suspended during March, when they should not have been. All of the affected providers had previously submitted a Manage Change Request (MCR), which is currently in review status.

This issue has been resolved. The suspension on these provider records has been lifted and their deadlines for completion of the re-credentialing process extended accordingly.

For more information on the re-credentialing process, see the Provider Re-credentialing/Re-verification webpage on the NCTracks provider portal.