Attention NCTracks Trading Partners: Intermittent Authentication Error Guidance
NCTracks Trading Partners may experience intermittent authentication errors when connecting to send/receive X12 files (837, 835, 270/271, etc.). We are continuing to work on this issue and will send a communication once it is resolved.
Note: You may utilize the alternative communication protocol available in the NCTracks provider portal.
These alternative communication protocols are available to all Trading Partners as referenced beginning on page 29 Section 4.2 of the NCTracks Trading Partner Connectivity Guide provided in the Trading Partner Information section of the NCTracks portal at: https://www.nctracks.nc.gov/content/public/providers/provider-trading-partners.html