Prior Approval Dental/Orthodontic Class Added to the December Provider Training Schedule

Prior Approval Dental/Orthodontic Class Added to the December Provider Training Schedule

Thursday, Dec. 15, 2022, 1:00 p.m. – 4:00 p.m.

This course shows authorized users how to electronically submit and inquire about prior approval (PA) requests for dental and orthodontic procedures. At the end of this training the user will be able to:

  • Submit dental PA requests
  • Inquire about dental PA requests

Meeting Information

Follow the steps below for audio and visual access to the Zoom online training session:

  1. Dial US Toll-Free: 833-568-8864
  2. Enter meeting ID: 160 903 6816
  3. Press the # key
  4. Enter meeting passcode: 9007325641
  5. From an internet browser, enter the URL https://gdit.zoomgov.com/j/1604731177?pwd=bjFiN1REWjFWbTAzNkt4K0hWN3hmdz09

Providers may choose to use the computer audio instead of dialing in.

Training Enrollment Instructions

Providers can register for these courses in SkillPort, the NCTracks Learning Management System. Log onto the secure NCTracks Provider Portal and click Provider Training to access SkillPort. Open the folder labeled Provider Computer-Based Training (CBT) and Instructor Led Training (ILT). The courses can be found in the sub-folder labeled ILTs: Remote via WebEx (although this is the sub-folder name, please note that, as previously mentioned, courses will now be conducted via Zoom and not WebEx).

Refer to the Provider User Guides & Training page of the public provider portal for specific instructions on how to use SkillPort. The Provider Training Tool Kits page also includes a quick reference regarding Java, which is required for the use of SkillPort.