Provider Training Opportunity for the Week of Dec. 19

The following provider training opportunity is being offered this week and registration is open. NCTracks Zoom courses can be attended remotely from any location with a computer and internet connection. Please note that as of Jan. 1, 2021, training will be conducted through Zoom; individualized meeting information has been created for each course. Please see the Training Enrollment Instructions section below for registration details.

New Office Administrator

Tuesday, Dec. 20, 2022, 9:00 a.m. – 11:00 a.m.

This course shows authorized users the process for changing the current office administrator (OA) to a new OA for an individual provider or organization with a national provider identification (NPI) number or atypical provider. At the completion of training, authorized users will be able to:

  • Update the OA for an individual provider organization
  • Upgrade existing users to managing relationships

Meeting Informatio

Follow the steps below for audio and visual access to the Zoom online training session:

  1. Dial US Toll-Free: 833-568-8864
  2. Enter meeting ID: 161 034 7441
  3. Press the # key
  4. Enter meeting passcode: 8101431031
  5. From an internet browser, enter the URL https://gdit.zoomgov.com/j/1610347441?pwd=alVHdWJYcHo3ZDVtSTI3NklCcEtKdz09

Providers may choose to use the computer audio instead of dialing in.

Training Enrollment Instructions

Providers can register for this course in SkillPort, the NCTracks Learning Management System. Log onto the secure NCTracks Provider Portal and click Provider Training to access SkillPort. Open the folder labeled Provider Computer-Based Training (CBT) and Instructor Led Training (ILT). The courses can be found in the sub-folder labeled ILTs: Remote via WebEx (although this is the sub-folder name, please note that, as previously mentioned, courses will now be conducted via Zoom and not WebEx).

Refer to the Provider User Guides & Training page of the public provider portal for specific instructions on how to use SkillPort. The Provider Training Tool Kits page also includes a quick reference regarding Java, which is required for the use of SkillPort.