Provider Training Opportunities for the Week of Jan. 23

Registration is open for the January 2023 instructor-led provider training course listed below. Slots are limited. NCTracks Zoom courses can be attended remotely from any location with a computer and internet connection. Please note that as of Jan. 1, 2021, training will be conducted through Zoom; individualized meeting information has been created for each course. Please see the Training Enrollment Instructions section below for registration details. 

Submitting a Professional Claim

Tuesday Jan. 24, 2023, 1:00 p.m. – 4:00 p.m.

The NCTracks Provider Portal uses your NCID username and password to gain access to a secure online environment for submitting claims. This course will focus on how to submit a professional claim. After the completion of training, authorized users will be able to do the following:

  • Submitting a professional claim
  • Save a draft
  • Use claims draft search
  • Submit a claim
  • View results of a claim submission
  • Void and replace paid claims

Meeting Information

Follow the steps below for audio and visual access to the Zoom online training session:

  1. Dial US Toll-Free: 833-568-8864
  2. Enter meeting ID: 160 885 3541
  3. Press the # key
  4. Enter meeting passcode: 8653875001
  5. From an internet browser, enter the URL

Providers may choose to use the computer audio instead of dialing in.

Training Enrollment Instructions

Providers can register for this courses in SkillPort, the NCTracks Learning Management System. Log onto the secure NCTracks Provider Portal and click Provider Training to access SkillPort. Open the folder labeled Provider Computer-Based Training (CBT) and Instructor Led Training (ILT). The courses can be found in the sub-folder labeled ILTs: Remote via WebEx (although this is the sub-folder name, please note that, as previously mentioned, courses will now be conducted via Zoom and not WebEx).

Refer to the Provider User Guides & Training page of the public provider portal for specific instructions on how to use SkillPort. The Provider Training Tool Kits page also includes a quick reference regarding Java, which is required for the use of SkillPort.