Provider Training Opportunities for the Week of March 13

Registration is open for the instructor-led provider training courses listed below. Slots are still available. NCTracks Zoom courses can be attended remotely from any location with a computer and internet connection. Please note that as of Jan. 1, 2021, training will be conducted through Zoom; individualized meeting information has been created for each course. Please see the Training Enrollment Instructions section below for registration details. 

How to Add/Update Credentials for Providers

Tuesday, March 14, 2023, 11:00 a.m. – 1:00 p.m.

This course will show authorized users how to add or update credentials on a provider’s record in NCTracks, including accreditations, certifications and licensure. After completing this course, authorized users will be able to: 

  • Add/update accreditation
  • Add/update certification 
  • Add/update license 

Meeting Information

Follow the steps below for audio and visual access to the Zoom online training session:

1.   Dial US Toll-Free: 833-568-8864

2.   Enter meeting ID: 161 241 6237

3.   Press the # key

4.   Enter meeting passcode: 1718627158

5.   From an internet browser, enter the URL https://gdit.zoomgov.com/j/1612416237?pwd=b0o1N2ZNSEZNdnZOcGk3cTRZdmJ2QT09

Providers may choose to use the computer audio instead of dialing in.

New Office Administrator (Zoom)

Wednesday, March 15, 2023, 9:30 a.m. – 11:30 a.m.   

This course describes the process for changing the current Office Administrator (OA) to a new Office Administrator for an Individual Provider or Organization with a National Provider Identification (NPI) number or Atypical Provider.

At the completion of training, you will be able to:

  • Update the OA for an individual provider or an organization
  • Upgrade existing users to managing relationships

Meeting Information

Follow the steps below for audio and visual access to the Zoom online training sessions: 

1.   Dial US Toll Free 833-568-8864

2.   Enter meeting ID 161 764 6188

3.   Press the # key 

4.   Enter meeting passcode 0567427150

5.   From an internet browser, enter the URL https://gdit.zoomgov.com/j/1617646188?pwd=K2dZd2ZRSkl1Z3h4cXdYQWk5YVBtUT09

Providers may choose to use the computer audio instead of dialing in

Training Enrollment Instructions

Providers can register for these courses in SkillPort, the NCTracks Learning Management System. Log onto the secure NCTracks Provider Portal and click Provider Training to access SkillPort. Open the folder labeled Provider Computer-Based Training (CBT) and Instructor Led Training (ILT). The courses can be found in the sub-folder labeled ILTs: Remote via WebEx (although this is the sub-folder name, please note that, as previously mentioned, courses will now be conducted via Zoom and not WebEx).

Refer to the Provider User Guides & Training page of the public provider portal for specific instructions on how to use SkillPort. The Provider Training Tool Kits page also includes a quick reference regarding Java, which is required for the use of SkillPort.