Provider Training Opportunity on May 23

Registration is open for the instructor-led provider training course listed below. Slots are still available. NCTracks Zoom courses can be attended remotely from any location with a computer and internet connection. Please note that as of Jan. 1, 2021, training will be conducted through Zoom; individualized meeting information has been created for each course. Please see the Training Enrollment Instructions section below for registration details. 

Recipient Eligibility Verification

Tuesday, May 23, 2023, 1:00 p.m. – 3:00 p.m.   

At the end of this training, authorized users will be able to:

  • Perform individual and batch inquiries for recipient eligibility
  • View eligibility responses
  • View recipient category of eligibility and county code
  • Identify the updates to the provider eligibility response page

Meeting Information

Follow the steps below for audio and visual access to the Zoom online training sessions: 

1.   Dial US Toll Free 833-568-8864

2.   Enter meeting ID 160 489 2271

3.   Press the # key 

4.   Enter meeting passcode 0810431710

5.   From an internet browser, enter the URL

Providers may choose to use the computer audio instead of dialing in.

Training Enrollment Instructions

Providers can register for these courses in SkillPort, the NCTracks Learning Management System. Log onto the secure NCTracks Provider Portal and click Provider Training to access SkillPort. Open the folder labeled Provider Computer-Based Training (CBT) and Instructor Led Training (ILT). The courses can be found in the sub-folder labeled ILTs: Remote via WebEx (although this is the sub-folder name, please note that, as previously mentioned, courses will now be conducted via Zoom and not WebEx).

Refer to the Provider User Guides & Training page of the public provider portal for specific instructions on how to use SkillPort. The Provider Training Tool Kits page also includes a quick reference regarding Java, which is required for the use of SkillPort.