Provider Training for the Week of April 10th

Provider Training for the Week of April 10th

Registration is open for the instructor-led provider training courses listed below. Slots are still available. NCTracks Zoom courses can be attended remotely from any location with a computer and internet connection. Please note that as of Jan. 1, 2021, training will be conducted through Zoom; individualized meeting information has been created for each course. Please see the Training Enrollment Instructions section below for registration details. 

Medicare-only Lite Enrollment

Tuesday, April. 11, 2023, 9:30 a.m. – 11:00 a.m.  

This course will guide users through the process of submitting a Medicare lite enrollment application. At the end of this training, authorized users will be able to:

  • Understand the differences between full and lite provider enrollment
  • Submit a lite enrollment application
  • Convert from a lite provider to a full provider with a manage change request (MCR)

Meeting Information

Follow the steps below for audio and visual access to the Zoom online training session: 

1.   Dial US Toll-Free: 833-568-8864

2.   Enter meeting ID: 160 921 1218

3.   Press the # key 

4.   Enter meeting passcode: 1668014970

5.   From an internet browser, enter the URL: https://gdit.zoomgov.com/j/1609211218?pwd=b1Z1TUorMk1EVXhwQndYNGFuV1BHdz09

Providers may choose to use the computer audio instead of dialing in.

 

Provider Applications – State Refresher Training

Tuesday, April 11, 2023, 1:00 p.m. – 3:00 p.m.

This course will guide authorized users through the provider application process. At the end of training, authorized users will be able to:

  • Identify various provider application(s)
  • Explain the purpose of each application type
  • Explain how provider application(s) are submitted within the NCTracks provider portal
  • Explain how provider application(s) are processed within the NCTracks operations portal

Meeting Information

Follow the steps below for audio and visual access to the Zoom online training session:

1.   Dial US Toll-Free: 833-568-8864

2.   Enter meeting ID: 160 159 5625

3.   Press the # key

4.   Enter meeting passcode: 4657523488

5.   From an internet browser, enter the URL https://gdit.zoomgov.com/j/1601595625?pwd=MW5ZYlB3T1ZMbExTUVpJQ1dveHZFdz09

 

ES User Role/MCR

Wednesday, April 12, 2023, 9:30 a.m. – 12:30 p.m.   

This course will guide you through the following enhancements to the provider enrollment application processes:

  • Enrollment specialist user role
  • Upload supporting documents
  • Abbreviated manage change request (MCR) applications

Meeting Information

Follow the steps below for audio and visual access to the Zoom online training session: 

1.   Dial US Toll-Free: 833-568-8864

2.   Enter meeting ID: 160 086 1433

3.   Press the # key 

4.   Enter meeting passcode: 2738517095

5.From an internet browser, enter the URL: https://gdit.zoomgov.com/j/1600861433?pwd=UVc1ekZqUXFDdGJGZkVTdDNXbFZ5Zz09

 

Provider Re-Credentialing/Re-Verification Refresher (WebEx)

Wednesday, April 12, 2023, 1:00 p.m. – 3:00 p.m.   

This course serves as a refresher for the steps taken by the provider for re-verifying their credentials and qualifications through NCTracks. At the end of training, authorized users will be able to:

  • Explain why provider re-verification is requested and what the process entails.
  • Complete the re-verification process in NCTracks. 
  • Update owners and managing relationships if necessary while completing the re-verification application process.

Meeting Information

Follow the steps below for audio and visual access to the Zoom online training sessions: 

1.   Dial US Toll Free 833-568-8864

2.   Enter Meeting ID 161 490 9167

3.   Press the # key

4.   Enter Meeting Passcode 3244317950

5.From an internet browser, enter the URL https://gdit.zoomgov.com/j/1602958388?pwd=QWlJUjhkOXNwTUVqSGhxTVdxelk2UT09

 

Training Enrollment Instructions

Providers can register for these courses in SkillPort, the NCTracks Learning Management System. Log onto the secure NCTracks Provider Portal and click Provider Training to access SkillPort. Open the folder labeled Provider Computer-Based Training (CBT) and Instructor Led Training (ILT). The courses can be found in the sub-folder labeled ILTs: Remote via WebEx (although this is the sub-folder name, please note that, as previously mentioned, courses will now be conducted via Zoom and not WebEx).

Refer to the Provider User Guides & Training page of the public provider portal for specific instructions on how to use SkillPort. The Provider Training Tool Kits page also includes a quick reference regarding Java, which is required for the use of SkillPort.