NCTracks Contact Us Link Error and Temporary Workaround
NCTracks is aware of an issue causing some users to receive a 404 error when attempting to access or submit requests via the ‘Contact Us’ link on the provider portal and the public NCTracks page. The technical team is actively working on a fix for this issue. As an alternative, providers can send an email directly to nctracksprovider@nctracks.com with one of the following subject options in the subject line:
- Request Additional Training
- Request Customized Training
- Request a Site Visit
- Report Fraud And Abuse
- Technical Website Issue
- Other Request/Question
- 1099 Not Received
- MFA Issue
Updates will be provided as available. Thank you for your patience.