Today's Provider Training Classes Rescheduled

The provider training classes detailed belowhave been rescheduled to this Friday, January 29, 2021, due to technical difficulties. We apologize for any inconvenience and thank you for your understanding. Please see the updated time and meeting details below.

For details on other January provider training courses, please see the updated schedule here.

Prior Approval Institutional (Zoom) 

Friday, Jan. 29, 2021, 9:30 a.m. – noon  

The purpose of this training is to show authorized users how to submit prior approvals (PAs) electronically via NCTracks. The prior approval functional area accepts PA data from provider-initiated information entry through the NCTracks web portal. This course will cover:

  • Submitting PA requests to help ensure compliance with Medicaid clinical coverage policy and medical necessity
  • Inquiring about PA requests to determine their status 

Meeting Information

Meeting link: https://gdit.zoomgov.com/j/1603579628?pwd=cVorOXFBOTZaeUxFSFdyT25GUGNlZz09

Meeting ID: 160 357 9628

Password: 1+AuHzY*7$

 

Submitting an Institutional Claim (Zoom)

Friday, Jan. 29, 2021, 1:00 p.m. - 4:00 p.m.  

This course will provide instructions for authorized users to submit institutional claims electronically in NCTracks. At the end of this training, authorized users will be able to:

  • Create an institutional claim via the NCTracks web portal 
  • Save a claim draft 
  • Submit a claim 
  • Search claim status 
  • Review claim status 
  • Copy a claim  
  • Void or replace a previous claim

Meeting Information

Meeting link: https://gdit.zoomgov.com/j/1618321934?pwd=TWxWMlpRMDg4bG1YUWs3NW00WHplUT09 

Meeting ID: 161 832 1934

Password: 2.JzPXu.UR