NEMT Training for County DSS Users in March 2017

An instructor-led training course for County DSS Users will be offered on Tuesday, March 7, 2017. This course will be taught via WebEx and can be attended remotely from any location with a telephone, computer and internet connection. The WebEx will be limited to 115 participants.

Following is more information about the course, when it will be offered, and instructions for how to enroll:

County DSS NEMT - Enrollment, Payment Authorization Submission and Prior Approval Inquiry (WebEx)

  • Tuesday, March 7, 2017 -  9:30 a.m. to 12:30 p.m.

Course Description

This course will provide the user with information on how to navigate the system in order to submit a Billing Agent Enrollment application, update your existing provider enrollment record via an Abbreviated Manage Change Request to update the “Method of Claims Submission” to allow Billing Agent capabilities, submit batch Payment Authorizations, and search the NCTracks Operations portal for Non-Emergency Medical Transportation (NEMT) authorizations.

Course Objectives

At the  end of this course the user will be able to:

- Enroll in NCTracks as a Billing Agent

- Update an existing provider record to grant Billing Agent access

- Create and submit batch Payment Authorizations in the Provider portal

- Review Authorizations in the NCTracks Operations portal

Registration

County DSS Users can register for the course in SkillPort.  Logon to the secure NCTracks Operations Portal and click the Other tab to select "Learning Management System." Once in SkillPort, select State Operations Training in the Catalog and open the folder labeled "ILT Remote via WebEx." The course can be found in the Prior Approval sub-folder. (Refer to the Quick Links on the public Operations Portal home page for detailed instructions on how to use SkillPort.)