NCTracks NEMT Training for County DSS and State Staff in August 2016

Registration is now open for NCTracks Non-Emergency Medical Transportation (NEMT) instructor-led training for County DSS and State staff that will be held in August 2016. (The same course is being offered on multiple dates.) Following are details on the course, the dates and times it is being offered, and instructions for how to enroll:

 

Monday, August 8 - 9:00 a.m. to 12:00 p.m.

Tuesday, August 23 – 9:00 a.m. to 12:00 p.m.

County DSS - NEMT Enrollment, Payment Authorization Submission, and Prior Approval Inquiry (Webex)

This course will provide the user with information on how to navigate the system in order to submit a Billing Agent Enrollment application, update your existing provider enrollment record via an Abbreviated Manage Change Request to update the “Method of Claims Submission” to allow Billing Agent capabilities, submit batch Payment Authorizations, and search the NCTracks Operations portal for Non-Emergency Medical Transportation (NEMT) authorizations.

At the end of this training, participants will be able to:

  • Enroll as a Billing Agent to allow for the submission of Payment Authorization batches
  • Update the Method of Claims Submission on an existing provider record to allow for the submission of Payment Authorization batches
  • Create Payment Authorization batches
  • Upload Payment Authorization batches
  • Search for NEMT Prior Approvals

This course is taught via WebEx and can be attended remotely from any location with a telephone, computer and internet connection.  The WebEx will be limited to 115 participants. (The same course is being offered on multiple dates.)

 

Note: The course and the day/time it is offered are subject to change.

Training Enrollment Instructions:

County DSS and State staff who have access to NCTracks can register for the course in SkillPort. Login to the secure NCTracks Operations Portal and click the Other tab to select "Learning Management System." Once in SkillPort, select State Operations Training in the Catalog and open the folder labeled "ILT Remote via WebEx." The courses can be found in the sub-folder Prior Approval. (Refer to the Quick Links on the public Operations Portal home page for detailed instructions on how to use SkillPort.) If you do not have access to NCTracks, additional information is forthcoming regarding how to register.