Provider Application State Refresher Training

An instructor-led training course for State Operations Users will be offered on October 12, 2015. The course will be offered in-person at the Ground Floor Training Room of the CSC facility in Raleigh and will include hands-on training. The course will be limited to 45 participants.

Following is more information about the course, when it will be offered, and instructions for how to enroll:

Monday, October 12, 2015 - 10:00 a.m. to 12:00 p.m. - Provider Application State Refresher Training   

Course Description
This course will guide authorized users through the Provider Application process.  

Course Objectives
At the end of the training, course participants will be able to:

  • Identify various Provider Application(s)

  • Explain the purpose of each application type

  • Explain how Provider Application(s) are submitted within the NCTracks Provider Portal

  • Explain how Provider Application(s) are processed within the NCTracks Operations Portal

 

State Operations Users can register for the course in SkillPort.  Logon to the secure NCTracks Operations Portal and click the Other tab to select "Learning Management System." Once in SkillPort, select State Operations Training in the Catalog and open the folder labeled "Instructor Led Training (ILT) On-site." The course can be found in the sub-folder Provider Approval/Denial. (Refer to the Quick Links on the public Operations Portal home page for detailed instructions on how to use SkillPort.)